Job Description

Job Description: Ayurvedagram Heritage and Wellness Centre Pvt. Ltd. is looking for a Guest Relationship Executive to join our team. The ideal candidate will be responsible for providing exceptional guest services and creating a positive experience for all guests, ensuring their needs are met with professionalism and care. Key Responsibilities: Greet and assist guests in a friendly, courteous, and professional manner. Manage guest check-ins and check-outs efficiently. Answer queries and provide information about services, treatments, and wellness programs. Coordinate with various departments to ensure smooth guest services. Handle guest complaints or concerns promptly and escalate when necessary. Ensure the guest areas are clean, organized, and welcoming. Assist in maintaining the overall guest experience and satisfaction. Skills Required: Excellent communication and interpersonal skills. Ability to work in a fast-paced environment. Strong problem-solving abilities. Prior experience in guest relations, hospitality, or customer service (preferred). Female candidates preferred due to the nature of the role. Perks and benefits -Food at work ,Accommodation provided If required ,Statutory Benefits-PF and Other benefits, Paid Leaves