Guest Relations Manager

Job Description

A Guest Relations Manager (GRM) ensures a positive guest experience and builds relationships by managing guest interactions, handling complaints, and coordinating various hotel services. Key skills include excellent communication, customer service, problem-solving, and leadership abilities . A Guest Relations Manager (GRM) ensures a positive guest experience and builds relationships by managing guest interactions, handling complaints, and coordinating various hotel services. Key skills include excellent communication, customer service, problem-solving, and leadership abilities . A Guest Relations Manager (GRM) ensures a positive guest experience and builds relationships by managing guest interactions, handling complaints, and coordinating various hotel services. Key skills include excellent communication, customer service, problem-solving, and leadership abilities . A Guest Relations Manager (GRM) ensures a positive guest experience and builds relationships by managing guest interactions, handling complaints, and coordinating various hotel services. Key skills include excellent communication, customer service, problem-solving, and leadership abilities . This job is provided by Shine.com Show more Show less