Company Name: GS-IT Location: Transasia Cyberpark, Infopark Phase II, Kochi Job title: IT Remote Support Engineer Click the link to know more about our company: https://www.gs-it.ae/ JOB RESPONSIBILITIES Delivering a client focused service experience for technology user queries received over the phone, mail or ticketing tools in a professional and timely manner while demonstrating the highest standards of verbal communication. Serve as the first point of contact for our clients seeking technical assistance over the phone, email, and ticketing tool. Follow best practice ticket management processes, ensuring tickets owned are handled and updated as per process and every effort is made to make service levels. Walk the customer through the problem-solving process remotely. Direct unresolved issues to the next level of support personnel. Provide accurate information on IT products or services. Record events and problems and their resolution in logs. Follow-up and update the customer about the support status and make a record in the ITIL tool. Pass on any feedback or suggestions by customers to the appropriate internal team. Identify and suggest possible improvements on procedures. SKILLS REQUIRED Good communication and time-management skills Hands on Experience in Desktop & Network support Proven experience as a Support Engineer or other customer support role Good work experience on Office365 and other IT peripherals Ability to work under pressure and prioritize tasks based on urgency and importance. Open to working flexible hours, including shift-based schedules Motivation to learn new skills and technologies. Critical thinker and problem-solving skills Degree in Information Technology, Computer Science or equivalent Experience with any ITIL tool is a plus Job Types: Full-time, Permanent Pay: From ₹30,000.00 per month Shift: Rotational shift Work Days: Monday to Friday Application Question(s): Notice period (Mandatory) Current monthly salary (mandatory) Experience: Desktop support: 3 years (Required) M365: 1 year (Required)
Company Name : Global Surf Job Title : Digital Marketing Trainee Location :Transasia Cyberpark,Infopark Phase II,Kochi Click the link to know more about our company : https://www.globalsurf.ae/ About Us Globalsurf is the ultimate digital agency in Dubai, dedicated to delivering cutting-edge solutions that enhance the user experience. Our team is passionate about technology and committed to excellence, driving the future of digital innovation. We are seeking a talented and motivated Digital Marketing Executive to join our team. Job Description Responsibilities: 1. Understanding and Implementation of SEO - Learn and implement fundamental on-page and off-page SEO techniques. - Support keyword research activities to enhance website visibility. 2. Assisting in Digital Advertising: - Provide support in setting up and monitoring online advertising campaigns. - Assist in analyzing campaign performance and suggesting improvements. 3. Social Media Assistance: - Collaborate with the team to create and schedule engaging content on social media platforms. - Monitor social media channels and assist in responding to comments and messages. 4. Content Support: - Assist in content creation for blogs, website, and social media. - Learn and apply basic SEO principles to enhance content visibility. 5. Email Marketing Support: - Aid in the execution of email marketing campaigns. - Assist in maintaining and organizing email subscriber lists. 6. Data Analysis: - Learn to compile and analyze digital marketing data. - Support in preparing reports on key performance indicators. 7. Chat & Call Support - Ability to handle multiple chat and call conversations simultaneously, providing prompt and effective responses to customer inquiries. 8. Lead Management & CRM Oversight - Utilize customer relationship management (CRM) platforms to effectively track and manage leads, interactions, and sales pipelines. - Maintain accurate and up-to-date lead data, ensuring timely monitoring and generation of comprehensive reports to support strategic decision-making. Qualifications: - Recent graduate in IT, Marketing, Communications, or a related field- Basic understanding of digital marketing concepts. - Basic understanding of IT products and services Skills: - Enthusiastic and willing to learn about content creation, social media and SEO. - Good written and verbal communication skills. - Eagerness to learn and adapt. - Strong attention to detail. - Ability to conduct market research, including competitive analysis and industry trends - Familiarity with Microsoft Office and Google Suite. Training and Development: - Comprehensive training provided on digital marketing fundamentals. - Opportunities for hands-on experience and skill development. - Mentorship from experienced digital marketing professionals. Note : Only Female Candidates Job Types: Full-time, Permanent, Fresher Pay: From ₹15,000.00 per month Work Location: In person
Company Name : Global Surf Job Title : Digital Marketing Trainee Location :Transasia Cyberpark,Infopark Phase II,Kochi Click the link to know more about our company : https://www.globalsurf.ae/ About Us Globalsurf is the ultimate digital agency in Dubai, dedicated to delivering cutting-edge solutions that enhance the user experience. Our team is passionate about technology and committed to excellence, driving the future of digital innovation. We are seeking a talented and motivated Digital Marketing Executive to join our team. Job Description Responsibilities: 1. Understanding and Implementation of SEO - Learn and implement fundamental on-page and off-page SEO techniques. - Support keyword research activities to enhance website visibility. 2. Assisting in Digital Advertising: - Provide support in setting up and monitoring online advertising campaigns. - Assist in analyzing campaign performance and suggesting improvements. 3. Social Media Assistance: - Collaborate with the team to create and schedule engaging content on social media platforms. - Monitor social media channels and assist in responding to comments and messages. 4. Content Support: - Assist in content creation for blogs, website, and social media. - Learn and apply basic SEO principles to enhance content visibility. 5. Email Marketing Support: - Aid in the execution of email marketing campaigns. - Assist in maintaining and organizing email subscriber lists. 6. Data Analysis: - Learn to compile and analyze digital marketing data. - Support in preparing reports on key performance indicators. 7. Chat & Call Support - Ability to handle multiple chat and call conversations simultaneously, providing prompt and effective responses to customer inquiries. 8. Lead Management & CRM Oversight - Utilize customer relationship management (CRM) platforms to effectively track and manage leads, interactions, and sales pipelines. - Maintain accurate and up-to-date lead data, ensuring timely monitoring and generation of comprehensive reports to support strategic decision-making. Qualifications: - Recent graduate in IT, Marketing, Communications, or a related field- Basic understanding of digital marketing concepts. - Basic understanding of IT products and services Skills: - Enthusiastic and willing to learn about content creation, social media and SEO. - Good written and verbal communication skills. - Eagerness to learn and adapt. - Strong attention to detail. - Ability to conduct market research, including competitive analysis and industry trends - Familiarity with Microsoft Office and Google Suite. Training and Development: - Comprehensive training provided on digital marketing fundamentals. - Opportunities for hands-on experience and skill development. - Mentorship from experienced digital marketing professionals. Note : Only Female Candidates Job Types: Full-time, Permanent, Fresher Pay: From ₹15,000.00 per month Work Location: In person
Job Title: Procurement Executive – IT Projects (2–4 Years Experience) Company: Global Surf IT Pvt Ltd Location: TransAsia Cyberpark, Infopark Phase II, Kochi Job Type: Full-time About Us Global Surf IT Pvt Ltd is a leading IT solutions provider headquartered in Dubai, with a dedicated support team in Cochin, India. We specialize in IT infrastructure, AV & ELV systems, cloud solutions, cybersecurity, and managed services. Our mission is to deliver innovative, customized technology services that empower businesses to scale securely and efficiently. Visit our website to learn more : https://www.gs-it.ae/ Job Summary We are hiring a Procurement Executive with 2–4 years of experience in IT procurement . The ideal candidate will manage end-to-end purchasing for IT projects, ensuring accurate validation, price control, timely delivery, and documentation. This is a full-time role based at our Kochi office in Infopark Phase II . Key Responsibilities Technical Verification: Validate quantities, models, and specifications with the Technical Team to ensure compliance with project requirements. Project Coordination: Coordinate with Project Managers on availability and lead times to avoid delays. Price Negotiation & Budget Control: Review and verify negotiated prices against budgets; escalate variances and get approvals. Purchase Order Management: Issue POs from approved requisitions, quotes, and agreements, complying with audit and authorization standards. Warranty & License Tracking: Update internal systems on warranty periods and license renewal dates in coordination with the asset management team. Documentation & Record-Keeping: Maintain digital records including POs, invoices, delivery notes, and related documents. Requirements Bachelor’s degree in Business Administration, Supply Chain, IT, or a related field. 2–4 years of experience in procurement, preferably in IT/System Integration . Strong understanding of IT hardware, software licensing , and vendor management. Experience with ERP or procurement tools like Zoho, SAP, or Oracle. Excellent negotiation, communication, and coordination skills. Detail-oriented with strong organizational skills. Job Types: Full-time, Permanent Pay: From ₹30,000.00 per month Experience: Procurement: 2 years (Required)
Job Title: Procurement Executive – IT Projects (2–4 Years Experience) Company: Global Surf IT Pvt Ltd Location: TransAsia Cyberpark, Infopark Phase II, Kochi Job Type: Full-time About Us Global Surf IT Pvt Ltd is a leading IT solutions provider headquartered in Dubai, with a dedicated support team in Cochin, India. We specialize in IT infrastructure, AV & ELV systems, cloud solutions, cybersecurity, and managed services. Our mission is to deliver innovative, customized technology services that empower businesses to scale securely and efficiently. Visit our website to learn more : https://www.gs-it.ae/ Job Summary We are hiring a Procurement Executive with 2–4 years of experience in IT procurement . The ideal candidate will manage end-to-end purchasing for IT projects, ensuring accurate validation, price control, timely delivery, and documentation. This is a full-time role based at our Kochi office in Infopark Phase II . Key Responsibilities Technical Verification: Validate quantities, models, and specifications with the Technical Team to ensure compliance with project requirements. Project Coordination: Coordinate with Project Managers on availability and lead times to avoid delays. Price Negotiation & Budget Control: Review and verify negotiated prices against budgets; escalate variances and get approvals. Purchase Order Management: Issue POs from approved requisitions, quotes, and agreements, complying with audit and authorization standards. Warranty & License Tracking: Update internal systems on warranty periods and license renewal dates in coordination with the asset management team. Documentation & Record-Keeping: Maintain digital records including POs, invoices, delivery notes, and related documents. Requirements Bachelor’s degree in Business Administration, Supply Chain, IT, or a related field. 2–4 years of experience in procurement, preferably in IT/System Integration . Strong understanding of IT hardware, software licensing , and vendor management. Experience with ERP or procurement tools like Zoho, SAP, or Oracle. Excellent negotiation, communication, and coordination skills. Detail-oriented with strong organizational skills. Job Types: Full-time, Permanent Pay: From ₹30,000.00 per month Experience: Procurement: 2 years (Required)
Company Name: GS-IT Job title: IT Remote Support Engineer Experience- 0 to 6 months Click the link to know more about our company: https://www.gs-it.ae/ JOB RESPONSIBILITIES Delivering a client focused service experience for technology user queries received over the phone, mail or ticketing tools in a professional and timely manner while demonstrating the highest standards of verbal communication. Serve as the first point of contact for our clients seeking technical assistance over the phone, email, and ticketing tool. Follow best practice ticket management processes, ensuring tickets owned are handled and updated as per process and every effort is made to make service levels. Walk the customer through the problem-solving process remotely. Direct unresolved issues to the next level of support personnel. Provide accurate information on IT products or services. Record events and problems and their resolution in logs. Follow-up and update the customer about the support status and make a record in the ITIL tool. Pass on any feedback or suggestions by customers to the appropriate internal team. Identify and suggest possible improvements on procedures. SKILLS REQUIRED Good communication and time-management skills Excellent knowledge in Desktop & Network support Proven experience as a Support Engineer or other customer support role Good Knowledge in Office365 and other IT peripherals Ability to work under pressure and prioritize tasks based on urgency and importance. Open to working flexible hours, including shift-based schedules Motivation to learn new skills and technologies. Critical thinker and problem-solving skills Degree in Information Technology, Computer Science or equivalent Experience with any ITIL tool is a plus Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Application Question(s): Expected monthly salary Experience: IT support: 1 year (Preferred)
Job Title: AV Technician Department: Audio Visual (AV) Solutions Location: Dubai, UAE Company: GS-IT About GS-IT GS-IT is a leading system integrator based in Dubai, specializing in ICT, AV, and ELV solutions. We deliver smart, secure, and scalable infrastructure to a wide range of end-users. Learn more at www.gs-it.ae Job Summary We are seeking a detail-oriented and technically skilled AV Technician to support the installation, configuration, and maintenance of audiovisual systems for a variety of client environments. This role is ideal for candidates with hands-on experience in AV hardware setup, cable management, and basic troubleshooting. Key Responsibilities Installation & Setup Assist in the on-site installation of AV systems including projectors, displays, microphones, speakers, and control panels. Run, terminate, and label AV cables; ensure clean and efficient rack builds. Mount and align videowalls, LED displays, and conferencing equipment. System Configuration & Testing Support engineers in configuring devices such as DSPs, video switchers, and control systems (Crestron, Extron, AMX). Perform basic system tests to ensure proper operation. Troubleshooting & Maintenance Diagnose basic faults in AV systems and escalate complex issues to senior engineers. Conduct preventive maintenance and routine system checks. Documentation Maintain logs of work completed, materials used, and system changes. Update as-built documentation, equipment lists, and cable labeling. Client Site Support Interact professionally with clients during installations and service visits. Provide basic user guidance for installed systems when required. Required Skills & Qualifications ITI/Diploma in Electronics, AV Technology, or related field. 2+ years of experience in AV installation and maintenance. Familiarity with AV brands such as Bose, JBL, Shure, Yealink, Crestron, Extron, and ClearOne. Basic understanding of signal flow and AV system components. Ability to read technical drawings and wiring diagrams. Physically fit and comfortable working at heights or in confined spaces. Willingness to travel locally for project deployments. Preferred Manufacturer certifications (e.g., Crestron Technician, Extron AV Associate, etc.) Experience working in fast-paced project environments. Job Types: Full-time, Permanent Pay: From ₹30,000.00 per month Work Location: In person
Job Title: Technical Recruiter Company Name : Global Surf IT Pvt Ltd Location: Tranasia Cyberpark,Infopark Phase II ,Kakkanad Experience Required: Minimum 2 years in recruitment, with exposure to hiring in technical and creative domains. Preferred Experience: UAE market knowledge Job Responsibilities: End-to-End Recruitment: Manage the full-cycle recruitment process for roles such as: Content Writers Digital Marketing Executives Software Developers (Front-end, Back-end, or Full Stack) Define job descriptions, prepare interview questions, and ensure timely feedback to candidates. Candidate Sourcing: Leverage job boards, LinkedIn, social media, and employee referrals to identify top talent. Build a diverse and qualified talent pipeline for immediate and future hiring needs. Screening & Selection: Conduct initial screenings to evaluate technical skills, experience, and cultural fit. Coordinate and schedule interviews with hiring managers, ensuring smooth communication. Collaboration with Stakeholders: Partner with hiring managers to understand specific role requirements and hiring priorities. Provide insights and guidance on market trends and competitive compensation packages. Compliance & Reporting: Maintain accurate records in Applicant Tracking Systems (ATS) . Prepare weekly and monthly recruitment reports to track progress and performance metrics. Qualifications: Educational Background: Bachelor’s degree in Human Resources, Business Administration, or a related field. Experience: At least 2 years of experience as a recruiter with a focus on hiring for technical and creative roles. Previous recruitment experience in the UAE or Middle East is strongly preferred. Technical Skills: Proficiency in Applicant Tracking Systems (ATS) and recruitment tools such as LinkedIn Recruiter. Familiarity with sourcing techniques for both creative and technical profiles. Soft Skills: Exceptional communication, negotiation, and interpersonal skills. Ability to multitask, prioritize, and meet tight deadlines in a fast-paced environment. Benefits: Competitive salary Opportunities for career growth and professional development. Exposure to hiring for diverse industries and markets. Collaborative and inclusive work environment. Note: Female candidates are preferred Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Flexible schedule Paid sick time Application Question(s): Current monthly salary (Mandatory) Experience: IT Recruitment: 2 years (Required) International Hiring: 1 year (Required)
Job Title: Technical Recruiter Company Name : Global Surf IT Pvt Ltd Location: Tranasia Cyberpark,Infopark Phase II ,Kakkanad Experience Required: Minimum 2 years in recruitment, with exposure to hiring in technical and creative domains. Preferred Experience: UAE market knowledge Job Responsibilities: End-to-End Recruitment: Manage the full-cycle recruitment process for roles such as: Content Writers Digital Marketing Executives Software Developers (Front-end, Back-end, or Full Stack) Define job descriptions, prepare interview questions, and ensure timely feedback to candidates. Candidate Sourcing: Leverage job boards, LinkedIn, social media, and employee referrals to identify top talent. Build a diverse and qualified talent pipeline for immediate and future hiring needs. Screening & Selection: Conduct initial screenings to evaluate technical skills, experience, and cultural fit. Coordinate and schedule interviews with hiring managers, ensuring smooth communication. Collaboration with Stakeholders: Partner with hiring managers to understand specific role requirements and hiring priorities. Provide insights and guidance on market trends and competitive compensation packages. Compliance & Reporting: Maintain accurate records in Applicant Tracking Systems (ATS) . Prepare weekly and monthly recruitment reports to track progress and performance metrics. Qualifications: Educational Background: Bachelor’s degree in Human Resources, Business Administration, or a related field. Experience: At least 2 years of experience as a recruiter with a focus on hiring for technical and creative roles. Previous recruitment experience in the UAE or Middle East is strongly preferred. Technical Skills: Proficiency in Applicant Tracking Systems (ATS) and recruitment tools such as LinkedIn Recruiter. Familiarity with sourcing techniques for both creative and technical profiles. Soft Skills: Exceptional communication, negotiation, and interpersonal skills. Ability to multitask, prioritize, and meet tight deadlines in a fast-paced environment. Benefits: Competitive salary Opportunities for career growth and professional development. Exposure to hiring for diverse industries and markets. Collaborative and inclusive work environment. Note: Female candidates are preferred Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Flexible schedule Paid sick time Application Question(s): Current monthly salary (Mandatory) Experience: IT Recruitment: 2 years (Required) International Hiring: 1 year (Required)