Group Manager - RNA

Role Overview: As a UX/UI Lead at WNS, you will be responsible for driving user-centered design across enterprise solutions, products, and transformation initiatives. Your role will involve providing strong leadership, hands-on design expertise, and collaborating with global stakeholders to deliver intuitive, high-quality digital experiences. You will lead a team of designers and help enhance the UX capability within WNS, including evolving the HEX design system. Key Responsibilities: - Define and implement UX strategy aligned with WNS's broader business transformation goals. - Lead discovery, problem framing, and user experience planning for projects and client engagements. - Guide stakeholders on UX best practices and influence product decisions. - Oversee the full design lifecycle: user flows, wireframes, prototypes, and final UI. - Ensure high-quality, consistent designs following WNS's design system (HEX). - Conduct design reviews and ensure adherence to usability and accessibility standards. - Lead, mentor, and manage a team of UX/UI designers. - Allocate resources, ensure timely deliveries, and drive quality across projects. - Support team development through coaching, training, and knowledge-sharing. - Work closely with Product, Technology, Data Science, and Business teams. - Facilitate workshops, requirement sessions, and design presentations. - Partner with clients and internal leaders to understand requirements and define success metrics. - Conduct or guide user research, usability testing, and heuristic evaluations as needed. - Translate insights into actionable design recommendations. - Track UX success metrics and drive continuous improvement. Qualifications: - Graduate/Post Graduate (Note: Additional details about the company were not provided in the job description.),