459 Grievance Handling Jobs - Page 19

Job description: Job Role/ JD: Manage the end-to-end employee lifecycle processes, including onboarding, off boarding, and internal transfers. Ensure compliance with local, state, and federal employment laws and regulations. Implement and communicate HR policies and procedures, keeping them up-to-date. Driving employee engagement activities end to end. Address employee inquiries and grievances promptly. Assist in town hall, RnR, employee connects. Basic Qualifications: Mandatory full time Bachelors (Master’s degree is preferred) in HR, Business Administration, or a related field. 1-3 years of experience in an HRBP or similar HR role. Strong understanding of HR practices. Excellent communication, interpersonal skills. Ability to build relationships at all levels of the organization. • Proficiency in HRMS tools, and Canva will be an added advantage

Greetings from IndusInd Bank! Hiring Alert!!! We invite experienced legal professionals to apply for the "Junior Executive-Complaints Management role" at the Incredible "IndusInd Bank" and start a new chapter in their career! JD:- Responsible for coordinating and assisting for ensuring the reply / resolution of the complaints lodged before the RBI/ Banking Ombudsman/CPGRAMS complaints This includes a) Analyse the complaint on merits; ii) Coordinating with the respective branch team and ensure that reply / reverts are received immediately. iii) Preparing the draft reply on merits based on feed-back received from location; iv) Arranging reply, documents for the re-open cases. v) Assist in ensuring compliance of the Advisory/Orders passed by the Authority. vi) Updating the status in Modules. Mandatory Requirement- a) Excellent drafting and communication skills b) Language proficiency- English & Hindi must. Unlock your next career chapter! Email your resume to Subashree.marimuthu@indusind.com

Manage recruitment process Facilitate onboarding, attendance, salary calculation Assist in conflict resolution Maintain employee records Process payroll Provide administrative support Manage office supplies End-to-End HR & Admin Responsibilities

Job Title: Senior HR Executive and Generalist Location: Chennai Experience Required: 4 to 7 years Shift: US Shift (4:30 PM to 1:30 AM) Key Responsibilities: Recruitment & Onboarding Manage end-to-end recruitment life cycle (job posting, sourcing, screening, interviewing, offer, and onboarding) Coordinate with hiring managers to understand staffing needs and deliver talent solutions Ensure smooth onboarding experience and induction program for new hires Employee Relations & Engagement Act as a point of contact for employee queries and grievance handling Organize employee engagement initiatives and team-building activities Promote a positive and inclusive work environment HR Operations & Compliance Maintain employee records and HR databases (attendance, leaves, payroll inputs) Ensure legal compliance by monitoring and implementing HR federal and state requirements Manage HR documentation, employment letters, and contracts Performance Management Assist in implementing the performance appraisal process Guide managers and employees on goal setting, feedback, and performance reviews Identify underperformance issues and support improvement plans Learning & Development Identify training needs and support learning initiatives Coordinate internal and external training sessions and track effectiveness Policy Implementation Develop and update HR policies in line with company goals and labor law Educate employees and managers on HR policies and best practices Qualifications and Skills: Bachelor's/Master's degree in Human Resources, Business Administration, or a related field 4+ years of proven experience in an HR Generalist or Executive role Strong knowledge of labor laws and HR best practices Proficient in MS Office and HRIS tools Excellent communication, interpersonal, and problem-solving skills Ability to work independently and handle multiple tasks simultaneously

Job Title: We are seeking a proactive and empathetic Customer Relationship Executive (HR) to act as the primary point of contact for all HR-related inquiries and concerns within a designated zone. This role involves managing employee relations, addressing grievances, handling emergency situations, and ensuring effective communication between employees and management. The ideal candidate will possess strong interpersonal skills, a deep understanding of HR policies, and the ability to navigate complex situations with discretion and professionalism. Key Responsibilities: Employee Relations & Engagement: Serve as the first point of contact for employees regarding HR-related queries and concerns. Foster positive relationships between employees and management to promote a collaborative work environment. Conduct regular check-ins with employees to gauge satisfaction and address potential issues proactively. Grievance Handling & Conflict Resolution: Receive and document employee grievances, ensuring confidentiality and impartiality. Investigate complaints thoroughly and in a timely manner, collaborating with relevant departments as needed. Mediate conflicts between employees and management, facilitating constructive discussions to reach amicable resolutions. Emergency Response & Escalation Management: Develop and implement protocols for handling emergency situations affecting employees. Coordinate with emergency services and internal departments during critical incidents. Ensure timely communication with affected employees and their families, providing support as necessary. Act as an escalation point for complex or high-priority HR issues, providing expert advice and solutions. Reporting & Documentation: Maintain accurate records of all employee interactions, grievances, and resolutions. Prepare regular reports on HR metrics, including grievance trends and emergency incidents. Present findings and recommendations to senior management for continuous improvement. Qualifications: Bachelors degree in Human Resources, Business Administration, or related field. Proven experience in HR or customer relationship management roles. Strong understanding of labor laws and HR best practices. Excellent communication, interpersonal, and conflict resolution skills. Ability to handle sensitive situations with discretion and professionalism. Proficiency in HR software and Microsoft Office Suite.bp global+1Manatal+1 Desirable Skills: Experience in crisis management and emergency response. Familiarity with grievance management systems. Multilingual abilities to communicate with a diverse workforce. Working Conditions: Full-time position with occasional after-hours availability for emergency situations. Office-based with potential for remote work depending on company policy.

Responsibilities: Manage Talent engagement across the employee lifecycle. Define Employee Value Proposition (EVP) and drive culture change through an engagement framework. Successfully monitor the pulse of the employees to ensure a high level of employee engagement. Conducting regular employee roundtables: 1-on-1 meetings with employees, Monthly managers Meet, skip level meetings and open houses. Work closely with leaders and teams to understand the pulse of the business to help build and execute thoughtful engagement plans that also enable retention of the employees. Deliver core HR programs at a scale that support employee and manager capability, best-in-class performance management, and employee relations. Exit Interviews & Analysis - Retention Talk & exit interviews. Must Have: 5-10 years of relevant functional experience. MBA with a specialization in Human Resources. Outstanding communication and presentation skills. Analytical skills and problem solving ability. High level of interpersonal skills and integrity; solid team player. Ability to influence senior management, establish and maintain collaborative partnerships. and provide thought leadership. Work Mode: Hybrid(3 days from office)

SPOC for investigating workplace situations, grievance, conflicts, employee issues for Cvent India End to End redressal of employee complaints Ensure timely closure of investigations and upkeeping the ER records in all relevant systems Collaborating with different COEs including Legal to ensure a fair and unbiased investigation of any grievance and conflict, in accordance to labor laws and regulations Manage Employee discipline issues including and not limited to any issues in breach of the Employee handbook clauses Lead the Cvent India Workplace Harassment committee Monitor/analyze employee relations trend and develop and implement mitigation strategies accordingly Assist in drafting, designing, interpreting, maintaining policies & HR Processes, regulations, and programs in a manner conducive to company goals Regular audits of processes & policies in compliance with existing labor laws. What you will need for this role: Proven work experience as an Employee Relations Specialist or similar role. Demonstrated knowledge of employment laws and regulations. Proven record of Strong problem-solving conflict resolution and mediation. Excellent decision-making skills Strong understanding and ability of handling confidential information. Outstanding interpersonal skills Exceptional written and verbal communication. Excellent organizational skills and attention to details. Professional certification as an Employee Relations Specialist.

Job Roles and responsibilities : * Manage the entire recruitment lifecycle for factory and office staff * Ensure compliance with labor laws, factory regulations, ESI, PF, and other statutory requirements * Maintain accurate employee records and handle attendance, payroll inputs, and leave management * Implement HR policies and procedures tailored to the garment manufacturing setup * Lead employee engagement initiatives, grievance handling, and conflict resolution * Monitor and improve employee morale, discipline, and productivity * Facilitate training and skill development programs for factory workers and staff * Coordinate with department heads to forecast staffing needs and manage manpower planning * Liaise with government authorities during inspections and audits * Maintain a healthy and safe work environment as per factory compliance standards Qualifications & Requirements: * Bachelors or Masters degree in Human Resources, Business Administration, or a related field * Minimum 5 years of HR experience, preferably in the manufacturing or garment sector * Strong understanding of labor laws applicable in Haryana and garment factories * Excellent communication, leadership, and conflict-resolution skills * Working knowledge of HRMS/payroll software is a plus * Ability to work independently and manage a diverse workfoce.

About the job: Key Responsibilities: 1. Conduct initial candidate screening to assess qualifications and fit 2. Manage and meet the hiring deadlines and find out ways to meet the same 3. Plan and execute employee engagement activities to enhance workplace morale 4. Assist the HR Manager with daily operational tasks and strategic initiatives 5. Oversee administrative functions and ensure compliance with company policies 6. Maintain discipline and foster a positive work culture within the organization 7. Conduct research and development to improve HR processes and policies Requirements: 1. Strong verbal and written communication skills 2. Proficiency in MS Word, Excel, and PowerPoint 3. Excellent command of the English language (written & spoken) 4. Strong soft skills, including interpersonal and conflict resolution abilities 5. Effective presentation skills to communicate HR policies and updates 6. Strong email writing and professional correspondence skills Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Mumbai only Salary: ₹ 2,80,000 - 3,25,000 /year Experience: 1 year(s) Deadline: 2025-06-04 23:59:59 Other perks: Health Insurance Skills required: MS-Office, Recruitment, MS-PowerPoint, Presentation skills, English Proficiency (Spoken), English Proficiency (Written), Effective Communication, Grievance Handling and Conflict Management Other Requirements: 1. Bachelor's or Master’s degree in human resources, business administration, or a related field 2. Prior experience in HR or administrative roles is a plus 3. Knowledge of HR software and systems is advantageous About Company: CyberFrat is a global organization specializing in providing services like advisory, consulting, training, event management, and content creation in emerging technologies, cybersecurity, and risk management domains.