514 Grievance Handling Jobs - Page 18

Were hiring a Senior Executive/Lead - HR Business Partner for our US Logistics team in Mohali! Whats in it for you? Role : Drive HR operations & employee engagement Location : C-126, Sector 73, Mohali Shift : Night shift (US hours) Perks : Cab facilities + Salary no bar for the right talent Preference : Female candidates encouraged Apply Now! Contact Digvijay Sharma at 9690564554 or send your resume via Naukri. Eternity Logistics Solutions Where talent meets opportunity!

Overview GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions. We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. That’s just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. We’re focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. We’re a learning organization, actively looking for people to help shape, grow and continually improve us. Are you one of us? GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law. We are committed to hiring and valuing a global diverse work team. For more information please visit us on GEP.com or check us out on LinkedIn.com. Responsibilities Review purchase requisitions and identify sources of supply Identify and resolve Purchase Order / Purchase Requisition processing issues Select contract / supplier to fill requisitions in accordance with approved purchasing strategies Determine if requested items are available in catalogue and implement predefined action Work with buyers / client group and suppliers to resolve delivery issues and process claims Research and resolve invoice discrepancies & account disbursements Maintain the Vendor Master Records/Updates/New Vendor Setup Work with supplier and end user to resolve invoice, damaged / returned goods, and ship date issues Maintain professional interactions with outside suppliers as well as a strong partnership with client users Advise customer of modifications from original requests Qualifications Expereince - 3 - 5 years Working in US Shift Very good Knowledge of SAP (MM and SD module) - end user functionality Knowledge and proven experience of purchase to pay processes is mandatory Team player, high motivation, positive, can-do attitude, flexibility Highly effective communication skills with stakeholders & suppliers Fluency in English and Dutch language any more of the above languages will be considered a big advantage Excellent presentation skills

Position: HRBP Team Lead Location: Noida Requirements: Plan, execute and implement the Internal Communication and Employee Engagement programs to meet the strategic goals that integrate with company's objectives. Support various internal stakeholders such as Recruitment, HR Operations, Payroll, L&D, cross-functional collaboration teams, and Management Team with communication and design requirements. Design, implement and conduct the service line orientation programmed for new joiners. Handling Employee Communication by organizing Focus Group sessions, Meet the Leader sessions, develop action plan and ensure timely execution to address employee problems Facilitating creation of Fun Committees on the floor and driving periodic engagement activities Performance Management: Ensure all communications are brand compliant as per the organization's standards and guidelines Conceptualize, plan and execute company's employee engagement strategy to drive high-performing, engaging and passionate talent through initiatives by driving the Employee Engagement Survey, Employee events, Employee Recognition Programs (global/local) Drive internal social media platforms to elevate the visibility of key initiatives across India operations Administer Counselling/Performance Improvement Plans or any disciplinary proceeding in collaboration with Compliance team Prepare various reports as per the business requirements. What you should Offer: - HRBP experience with relevant department Should be aware of Attrition, shrinkage, WFM etc. Experience in Event Management, particularly in planning and executing large events Utilize technology and other new media to enhance communication effectiveness Expert in Microsoft Office Applications such as Publisher, Word, Excel, Live Meeting, PowerPoint, SharePoint A high level of energy, drive, enthusiasm, initiative, commitment, is required to enable you to work in a fast moving and challenging environment. Excellent communication and strong influencing skills. A confident pro-active individual who exhibits tact and patience when circumstances demand it. Strong interpersonal skills and good judgment with an approachable communication style. Must be comfortable with night shifts Qualifications & Experience: PG in Mass Communication / Mass Media / Public Relations / HR Neither Provana, nor any third-party recruitment firm we work with, shall ever ask a candidate to pay at any stage to secure employment with the Company. All candidates are considered on their merit and the selection of candidates is based on our rigorous screening process. Any person or firm offering a position with the Company for a fee is considered an unprofessional and unethical practice and any prospective employee or candidate facing such a demand from anyone is encouraged to never accept it and immediately report it on ethics@provana.com with all relevant details”

PRINCIPAL ACCOUNTABILITIES: - Grievance Investigations Conducting investigation by coordinating with customer as well as distributor for grievance investigation and resolution Report Preparation Creating an investigation report for consequence management as well as closure of customer grievance Root Cause Analysis Analysis of the grievances and create a channel level grievance mitigation steps Identifying Process Gaps, RCA & fixing Handling of Customer Escalations, Grievances, Emails and Feedback with best appropriate resolution in accordance with the laid down guidelines Coordination and follow up with key stakeholders for end to end clearance of cases and closures • Transaction processing in the ambit of the role Work on automation/analysis on new system requirements Tracking and validation with required MIS/Dashboard Closely work with UAT and Data Quality team members to ensure all developments are in sync with business requirements Manage all assigned responsibilities other than MIS/BA 100% Compliance to all internal, external and regulatory processes, guidelines and norms Responsibility, Ownership and Customer Centricity to ensure timely closures with minimalistic supervision Fungibility to contribute to various other Operational requirements for the team goals

Handle day-to-day employee relations activities including grievance handling, employee engagement, and communication. Coordinate and oversee employee engagement events and other corporate functions. Coordinate with third-party vendors, event agencies

Key Skills : Recruitment and Onboarding: Assisting with job postings, screening applications, conducting interviews, and onboarding new hires. Employee Relations: Addressing employee concerns, conducting investigations, and mediating disputes. Benefits Administration: Managing employee benefits programs, including health insurance, retirement plans, and other perks. Performance Management: Assisting with performance evaluations, feedback, and goal-setting. Training and Development: Identifying training needs, coordinating workshops, and supporting professional development. Compliance: Ensuring compliance with labor laws and company policies. Administrative Tasks: Maintaining accurate employee records, managing HRIS data, and handling other administrative tasks. Employee Engagement: Promoting a positive work environment and fostering employee morale. Skills and Qualities: Communication: Excellent written and verbal communication skills. Interpersonal Skills: Ability to build relationships with employees and managers. Knowledge of HR Laws and Regulations: Understanding of employment laws and compliance requirements.

We are looking for a proactive and detail-oriented HR Executive with over 1 year of hands-on experience in core HR functions. The ideal candidate will be responsible for supporting HR operations including recruitment, employee engagement, onboarding, payroll assistance, performance management, and compliance with labor laws and company policies. Key Responsibilities: Assist in onboarding new hires and conducting orientation sessions. Maintain and update employee records in HRIS and physical files. Handle employee queries related to HR policies, payroll, leaves, etc. Coordinate performance appraisal processes and employee feedback sessions. Support in payroll processing by collating and validating attendance, leaves, and salary data. Drive employee engagement activities and team-building initiatives. Ensure compliance with labor laws, company policies, and statutory requirements (PF, ESI, Gratuity, etc.). Prepare HR reports and dashboards for management as required. Assist in drafting and implementing HR policies and procedures. Requirements : 1. Bachelors degree in Human Resources, Business Administration, or a related field. 2. Minimum 1 years of experience in an HR Executive or HR Generalist role. 3. Sound knowledge of HR functions, labor laws, and compliance. 4. Strong interpersonal, communication, and organizational skills. 5. Ability to handle confidential information with integrity.

Role & responsibilities Lead the people transition element of the project by providing HR knowledge and due diligence. Work with the Senior HRBP and central HR Advisory teams to ensure the effective implementation of the project. Build strong relationships with key stakeholders and SMEs in different parts of the organisation. Work closely with the L&D business partner to create a change management programme for the project. Work to defined project governance processes including the development of a robust project plan, reporting and document control. Identifying synergies, best practice and other opportunities to improve. Contributing to the achievement of the segments strategic objectives, priorities and HR strategy and implementing HR strategic priorities, ensuring the needs of the segment are met by HR. To support staffing teams and be present at major events (namely but not limited to Royal Ascot, Henley Regatta, One off events, concerts, high profile football games). Provide local ad hoc support on complex ER matters and develop appropriate solutions. Build strong working relationships with People Centre, regularly updating on segment activity to ensure a joined-up HR service is delivered to the business. Preferred candidate profile Should be Graduate with 3+yrs of work experience Thorough knowledge of labor laws Sound negotiation skills Ability to think out of the box Excellent Interpersonal skills sensation skills Excellent Interpersonal skills Job Location : Shollingnallur Chennai Salary : 50 K Gross Notice Period : Immediate Candidate should have prior experience working in Food Industry. Interested candidates can share your profile to chandramouli.r@sodexo.com

Skill required: Procure to Pay - Accounts Payable Processing Designation: Procure to Pay Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices. What are we looking for? VMD AnalystSAP Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications BCom

Job Description: HR Generalist Overview: We are seeking a versatile HR Generalist with a strong background in talent acquisition within the retail industry. The ideal candidate will have comprehensive knowledge of HR operations, with a particular focus on recruitment strategies tailored to retail environments Responsibilities: Talent Acquisition: o o o Strong expertise in talent acquisition, specific to retail Conduct thorough screening processes, interviews, and candidate assessments. Collaborate with Functional Heads to understand hiring need and ensure timely fulfilment of positions. ¢ ¢ HR Operations: o o Knowledge on payroll processing Assist employee inquiries and provide HR support Company Policies: Assist in developing and implementing HR policies and procedures that align with organizational goals and legal regulations. Employee Relations: o o Support employee relations activities and address employee concerns in a timely manner. o Promote a positive and inclusive work environment through effective communication and HR initiatives. ¢ Data Management: Maintain HR database and compile reports as needed o Requirements: ¢ Bachelors degree in Human Resources Management or related field (preferred). Attributes: ¢ ¢ ¢ ¢ ¢ Excellent communication and interpersonal skills Detail-oriented and organized Ability to multitask and prioritize workload effectively Proactive approach Team player with a strong sense of integrity and confidentiality Experience 3-5 years

About the Role & responsibilities A Grievance Officer in an NBFC (Non-Banking Financial Company) is the designated individual responsible for handling and resolving customer complaints and grievances. They ensure timely and effective resolution of complaints, contributing to customer satisfaction and compliance with regulatory guidelines. Responsibilities Address Customer Grievances: The Grievance Ocer acts as a point of contact for customers to raise concerns and complaints about the NBFC's products or services. Inquire and Resolve Complaints: They investigate complaints, gather relevant information, and work towards a resolution that satisfies the customer while adhering to the NBFC's policies and regulatory requirements. Maintain Records: The Grievance Ocer keeps a record of all complaints received, including details of the complaint, the investigation process, and the resolution. Managing the RBI CMS portal and all the complaint management sources i.e. via email, sms or letter. Communicate with Customers: They keep customers informed about the status of their complaints and the steps being taken to resolve them. Compliance: The Grievance Ocer ensures that the NBFC's grievance redressal process is compliant with regulations and guidelines, such as those issued by the Reserve Bank of India (RBI).

Overview: The candidate will be responsible for managing the end-to-end recruitment process, new hire orientation and onboarding, handling employee grievances, employee termination, attendance & leave policy, payroll and benefits, company policy and procedure adherence etc., Job description: Execute end-to-end recruitment processes, from defining job requirements and candidate sourcing to conducting interviews and facilitating the selection and onboarding of qualified candidates. Prepare HR-related documents such as offer letters, contracts, and other employment-related paperwork. Collaborate with departments to develop and implement HR strategies aligned with business goals. Develop, review and update HR policies and procedures in alignment with changing organizational needs and compliance requirements. Manage attendance and leave policies, ensuring compliance and fairness. Ensure adherence to labour laws, government regulations, and maintenance of HR policies and procedures. Maintain accurate employee records, generate reports, and provide insights for decision-making. Assist with budget monitoring and payroll. Manage the organizations employee database and prepare reports. Serve as a point of contact for employees to express concerns, grievances, or conflicts in a confidential and empathetic manner. Conduct employee engagement activities that contribute to a positive workplace culture. Handle sensitive HR and administrative matters with confidentiality and professionalism. Oversee office facilities, manage vendor relationships, and ensure a conducive working environment. Assist with all internal and external HR related matters. Oversee general office operations, ensuring a well-maintained and organized work environment. Required Candidate profile: Minimum 4+ years of relevant experience in human resources Problem-solving and decision-making abilities. Ability to maintain confidentiality and handle sensitive information with discretion. Extensive knowledge of HR policies and systems Must have knowledge in Ms Office. Should be able to handle multiple tasks at the same time proficiently. Honest, ethical, and dependable Attentive listener; understanding, empathetic, and personable Demonstrable leadership abilities Can work according to strict deadlines.

About the job: We are seeking an HR executive to manage and execute HR-related functions with a focus on labour laws, statutory compliances, and regulations applicable to the Indian software industry. The ideal candidate will have in-depth knowledge of Indian labour laws, statutory compliance, and related HR processes. This role requires attention to detail, strong communication skills, and the ability to manage compliance-related tasks effectively. Experience - Minimum 1-4 years of experience in HR Key responsibilities: 1. Labour Law Compliance: Stay up-to-date with the latest developments in Indian labour laws and regulations, including the Industrial Disputes Act, Payment of Gratuity Act, Employees' Provident Fund (EPF) Act, Employees' State Insurance (ESI) Act, and others. Ensure compliance with labour laws related to employee contracts, working hours, overtime, and termination processes. Draft and review employment contracts, policies, and HR documents in line with labour laws and company guidelines. Liaise with legal advisors to ensure compliance with statutory obligations and resolve legal matters as needed. 2. Statutory Compliance Management: Oversee the timely and accurate filing of statutory returns and compliance with ESI, PF, PT, and other mandatory payments. Manage and audit records related to employee benefits, leave, compensation, and other statutory entitlements. Handle statutory audits and coordinate with auditors for compliance-related matters. 3. Employee Welfare & Benefits: Administer employee benefits such as insurance, bonuses, and incentives in compliance with legal and company standards. Ensure smooth onboarding of new employees by preparing offer letters, joining formalities, and conducting orientation sessions related to company policies and legal requirements. 4. Employee Relations & Grievance Management: Provide guidance on HR-related issues, conflict resolution, and employee grievances, ensuring that solutions are in line with legal requirements and company policies. Foster a positive work environment by promoting effective communication and employee engagement. 5. HR Documentation & Reporting: Maintain accurate HR records, including attendance, leave management, and personal data, ensuring compliance with data privacy regulations. Prepare and submit statutory compliance reports as per government requirements and company policies. 6. Training & Awareness: Conduct training programs on HR policies, labour laws, and employee rights for employees and management to promote a compliant workplace. Assist in creating awareness about legal rights and obligations among employees and managers. Skills & Qualifications: 1. Bachelor's degree in human resources, business administration, or a related field. A master's degree or HR certifications (such as CIPD, LLB, or others) is a plus. 2. Minimum 2-4 years of experience in HR, with a strong focus on compliance and labour laws in India, preferably in a software or IT company. 3. Sound knowledge of Indian labour laws and statutory requirements. 4. Familiarity with HR software, tools, and compliance management systems. 5. Excellent communication, interpersonal, and negotiation skills. 6. Strong organizational and time-management abilities with attention to detail. 7. Ability to handle sensitive and confidential information with discretion. Benefits: 1. Competitive salary and performance-based incentives. 2. Health insurance and other employee benefits. 3. Opportunities for learning and development. 4. Collaborative and inclusive work environment. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,00,000 - 6,00,000 /year Experience: 1 year(s) Deadline: 2025-06-15 23:59:59 Other perks: 5 days a week, Health Insurance, Life Insurance Skills required: Labour laws, Training and Development, Statutory compliances, Employment engagement, Grievance Handling and Employee Relations About Company: Creating possibilities for our clients by exploring every possibility and opportunity in simplifying the connection to their customers, improving business, and stimulating growth. What makes Revalsys Technologies stand apart from others is our ability to overcome all the challenges that arise and help our clients do innovative business and enhance their productivity by providing the best solutions that are cost-effective and that work faster. We understand the need of our clients, be it small, medium or large enterprises and keeping in mind the overall equality solutions delivery. Our ability to conceptualize and implement works help in taking the business of our clients to the next level. The growth of our clients is the growth of our company and there is no looking back. We are moving forward to work better and better every day.

Role & responsibilities Key Responsibilities: HR Operations & Compliance: Oversee and continuously improve daily HR operations including employee records, HRIS data management, documentation, and workflows. Maintain accurate and up-to-date employee information in HR systems; ensure data integrity and reporting accuracy. Ensure compliance with federal, state, and local employment laws and internal policies. Prepare and submit compliance reports and documentation as required (e.g., EEO-1, ACA, audits). Lead process optimization efforts for HR administration, onboarding/offboarding, and policy implementation. Employee Relations & Engagement: Serve as a trusted resource for employees and managers regarding HR policies, procedures, and conflict resolution. Conduct investigations and manage disciplinary actions in a fair and compliant manner. Partner with leadership on employee engagement and retention initiatives. Talent Acquisition & Onboarding: Manage full-cycle recruitment in coordination with hiring managers, ensuring a seamless candidate experience. Drive improvements in recruiting processes and systems. Oversee new hire onboarding to ensure smooth integration and compliance with all documentation. Performance Management & Development: Support the performance review cycle, including goal setting, coaching, and feedback. Coordinate learning and development programs and identify growth opportunities for employees. Assist in succession planning and talent calibration processes. Compensation & Benefits: Administer employee benefits and compensation programs; liaise with benefits providers and payroll. Conduct benchmarking and internal equity analyses to ensure competitive compensation strategies. Respond to employee inquiries regarding pay, benefits, and HR policies. HR Projects & Reporting: Lead or contribute to HR projects such as employee engagement surveys, DEI initiatives, and organizational development. Generate and analyze HR metrics and dashboards to guide business decisions. Provide HR reports and insights to management for strategic planning. Preferred candidate profile

Greeting from Global Healthcare!! We're Hiring! Manager - HR Business Partner/ Employee Relations Are you passionate about building and nurturing a positive workplace culture? Do you thrive in a dynamic environment where you can make a significant impact? If so, we want you to join our team as a Manager - HR Business Partner/ Employee Relations! Preferred only Male candidates Location - Chennai - Vepery Shift : Ready to work in US Shift Timings. ( Night Shift) Exp : 12-18 yrs Job Description: HR Policies and Strategies: Aligning business goals with HR strategies is crucial for organizational success. Ensuring that HR goals are based on business drivers demonstrates a strategic approach. Designing and implementing policies that foster a healthy work environment is essential for employee well-being and productivity. Coaching senior leaders on strategic talent challenges helps in talent retention and development. Providing expertise in various HR areas such as career planning, data analysis, and compensation ensures a well-rounded HR function. Sustaining company culture and communication reinforces organizational values and identity. Employee Relations: Addressing employee relations issues effectively is vital for maintaining a harmonious work environment. Timely resolution of employee requests and grievances is important to prevent escalation and maintain employee satisfaction. Employee Engagement: Onboarding plays a crucial role in shaping employee experience and retention. Driving initiatives to enhance retention and engagement contributes to long-term organizational success. Talent Management: Leading organizational change and supporting talent management initiatives are key responsibilities. Developing and implementing performance management systems ensures alignment with business objectives. Data Analytics & Measurement: Leveraging data analytics to identify trends and make informed decisions is essential. Monitoring talent metrics helps in improving performance, retention, and overall employee experience. Tracking and reporting on HR metrics and KPIs provides insights into organizational health and effectiveness. Legal & Regulatory Environment: Adhering to labor regulations is essential to avoid legal issues and maintain ethical HR practices. Responsibilities: Incident management, Team Leadership, Safety compliance, Reporting: Maintain accurate logs of incidents, security breaches, operational activities, and shift reports. Provide nightly operational and security reports to upper management, highlighting any issues or concerns that require attention. • Technology & Equipment Monitoring: Monitor the security systems and ensure that all equipment such as CCTV cameras, alarms, and fire suppression systems are functioning properly. Troubleshoot any technical issues with security devices. • Emergency Response: Lead emergency response efforts in case of any unforeseen security situations such as natural disasters, system failures, or other emergencies. Coordinate with emergency services as required. Staff Supervision : Manage and support Night shift employees, ensuring Office decorum and discipline. • Adherence to Sops : Ensure that all Employees consistently comply with established SOPs and Safety Guidelines. This includes regularly monitoring work place practices and taking corrective action when deviations occur. • Legal and Compliance Handling : Address any legal issue such as police visits, Regulatory checks, or Political interference. Must be responsible for coordination in providing timely response to the queries- Via, Calls , Emails and In person. • Emergency Support : Have an Emergency response system with access to medical aid and counseling if need. • Harassment - Free Environment : Provide strong anti - harassment policies with confidential complaint Mechanisms . COMPETENCIES / SKILL SET : Strong business and HR acumen, including strong problem-solving skills, critical thinking, and analysis to drive organizational and people-related strategies and outcomes. Self-starter who demonstrates accountability for results. Excellent interpersonal skills with the ability to build rapport quickly, influence and partner with senior management and communicate effectively with all levels of the organization to achieve results. Ability to work within constraints and to challenge the status quo. Comfortable with ambiguity and taking part in complex strategy discussions. Strong strategic thinking and passionate about innovative HR solutions and process improvement. Should be strong in grievance and disciplinary management and employee relations. Results orientation and Execution focused, with strong attention to detail. Ability to get into the details, when necessary, but also see the larger picture. In-depth knowledge of labor law and HR best practices QUALIFICATIONS & WORK EXPERIENCE : MBA / PGDBM or any equivalent Post Graduate degree in HR with 10+yrs of experience. Proven work experience as a HR Manager or similar role. Prior Experience of working in BPO / KPO's and Managing Large Work Force would be referred Interested candidate contact or share your updated resume to 8925808597[Whatsapp] Regards Kayal HR 8925808597

Role & responsibilities: Manage and resolve employee relations issues in a timely and effective manner. conduct investigations and provide. Advise managers and employees on HR policies, procedures and labor regulations. Support organizational change and employee engagement initiatives. Preferred candidate profile:- BPO experience is mandatory Minimum 6-7 years experience Graduation Mandatory Locations:- Bangalore, Pune, Chennai. Contact HR Pravin 977133639

Qualifications: Master’s degree in human resources management. Experience / Skills Required: Minimum 2 years of experience in human resources management Excellent communication and interpersonal skills with the ability to work collaboratively across departments. Strong analytical and problem-solving skills. Flexibility and dynamism. Excellent interpersonal and teamwork skills. Fluent English. Interest and familiarity with HR processes. Should be open to work in various international locations across. Roles and Responsibilities Partner with business in workforce planning, sourcing, selection and recruitment. Support on-boarding and off-boarding processes, ensuring a smooth transition for new hires and departing employees. Address employee queries related to compensation and mobility, providing timely and accurate information. Advise management and employees on labour laws and best practices to ensure compliance. Help maintain employee records and ensure compliance with HR policies and procedures. Assist in the administration of employee benefits and compensation programs. Participate in employee engagement initiatives and support talent development efforts. Contribute to the resolution of employee inquiries, grievances, and conflicts. Aid in the implementation and monitoring of HR metrics and reporting. Collaborate with team members on various HR projects and initiatives

About The Role : In Scope of Position based Promotions (INTERNAL only) Job TitleNFRM Framework - Mumbai Risk Centre, Associate LocationMumbai, India Role Description The purpose of the Non-Financial Risk Management (NFRM) function is to ensure that the Banks Non-Financial Risk exposure is adequately managed in-line with the group wide risk appetite and NFRM framework. The New Business Office/Strategic Control Execution Framework team sits within NFRM and is responsible for the framework of the New Product Approval (NPA), New Transaction Approval (NTA) to ensure appropriate due diligence takes place prior to the implementation of any new product, business initiative or non-vanilla transaction, that all products are regularly reviewed along their Lifecycle and that potential risks are appropriately assessed and managed. This is a key role within the NBO / SCET Framework Team encompassing regionally, divisionally, and globally focused elements. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities The key responsibilities for the role include- Ensure all New Business Office and Product Perimeter owned Policies and Procedures/Additional Guidance documents are written in accordance with the bank-wide policy standards (Policy Governance Group , NFRM Framework etc) Ensure timely consultation process which involves reviews / approvals of the changes made in the policy with relevant stakeholders across the bank Monitor the regular update and publication of these policies, identify, solve problems and continuously improve the process Work on closing Audit/Regulatory observations related to policies/procedures & action as required within the overall Findings timeframe. Collaborate with stakeholders to design framework and ensure alignment with strategic goals Ensuring timely oversight on all the policies and procedure related documents in order to have control on quality and nature of updates (policy, additional guidance document, Key operating document) Ability to proactively work across diverse groups of stakeholders Willingness to take on new tasks as required within the team Your skills and experience Relevant, essential qualifications/skills/experience/qualities- 5-7 years of experience into framework design, policy writing/editing , risk management & governance Proven experience in policy development, analysis, or a related role, with a strong understanding of policy-making processes/approvals Experience in writing documents as per bank wide standards Capacity to grasp complex concepts and present them in an appropriate manner to the target audience. Strong (senior) stakeholder engagement experience and ability to engage across global as well as diverse group of cross functional stakeholders for review / update of policy documents Experience with audit related queries or regulatory requirements is beneficial Excellent Verbal and Written Communication Skills. Team player and motivated Able to cope well under pressure and with tight deadlines How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Manage monthly payroll processing, salary disbursement, and reconciliation. Ensure statutory compliance related to Provident Fund (PF), Employee State Insurance (ESI), Professional Tax, and Income Tax. Maintain and update employee data in the HRMS system. Handle employee life cycle processes onboarding, confirmation, exit formalities, etc. Coordinate with finance and external agencies for audits, payroll inputs, and tax filings. Manage employee grievances and provide prompt resolution. Support performance management and employee engagement activities. Prepare and maintain HR reports, MIS, and documentation as required. Stay updated with labor laws and HR compliance changes.

Greeting from Global Healthcare!! We're Hiring! Manager - HR Business Partner/ Employee Relations Are you passionate about building and nurturing a positive workplace culture? Do you thrive in a dynamic environment where you can make a significant impact? If so, we want you to join our team as a Manager - HR Business Partner/ Employee Relations! Preferred only Male candidates Location - Chennai - Vepery Shift : Ready to work in US Shift Timings. ( Night Shift) Exp : 12-18 yrs Job Description: HR Policies and Strategies: Aligning business goals with HR strategies is crucial for organizational success. Ensuring that HR goals are based on business drivers demonstrates a strategic approach. Designing and implementing policies that foster a healthy work environment is essential for employee well-being and productivity. Coaching senior leaders on strategic talent challenges helps in talent retention and development. Providing expertise in various HR areas such as career planning, data analysis, and compensation ensures a well-rounded HR function. Sustaining company culture and communication reinforces organizational values and identity. Employee Relations: Addressing employee relations issues effectively is vital for maintaining a harmonious work environment. Timely resolution of employee requests and grievances is important to prevent escalation and maintain employee satisfaction. Employee Engagement: Onboarding plays a crucial role in shaping employee experience and retention. Driving initiatives to enhance retention and engagement contributes to long-term organizational success. Talent Management: Leading organizational change and supporting talent management initiatives are key responsibilities. Developing and implementing performance management systems ensures alignment with business objectives. Data Analytics & Measurement: Leveraging data analytics to identify trends and make informed decisions is essential. Monitoring talent metrics helps in improving performance, retention, and overall employee experience. Tracking and reporting on HR metrics and KPIs provides insights into organizational health and effectiveness. Legal & Regulatory Environment: Adhering to labor regulations is essential to avoid legal issues and maintain ethical HR practices. Responsibilities: Incident management, Team Leadership, Safety compliance, Reporting: Maintain accurate logs of incidents, security breaches, operational activities, and shift reports. Provide nightly operational and security reports to upper management, highlighting any issues or concerns that require attention. • Technology & Equipment Monitoring: Monitor the security systems and ensure that all equipment such as CCTV cameras, alarms, and fire suppression systems are functioning properly. Troubleshoot any technical issues with security devices. • Emergency Response: Lead emergency response efforts in case of any unforeseen security situations such as natural disasters, system failures, or other emergencies. Coordinate with emergency services as required. Staff Supervision : Manage and support Night shift employees, ensuring Office decorum and discipline. • Adherence to Sops : Ensure that all Employees consistently comply with established SOPs and Safety Guidelines. This includes regularly monitoring work place practices and taking corrective action when deviations occur. • Legal and Compliance Handling : Address any legal issue such as police visits, Regulatory checks, or Political interference. Must be responsible for coordination in providing timely response to the queries- Via, Calls , Emails and In person. • Emergency Support : Have an Emergency response system with access to medical aid and counseling if need. • Harassment - Free Environment : Provide strong anti - harassment policies with confidential complaint Mechanisms . COMPETENCIES / SKILL SET : Strong business and HR acumen, including strong problem-solving skills, critical thinking, and analysis to drive organizational and people-related strategies and outcomes. Self-starter who demonstrates accountability for results. Excellent interpersonal skills with the ability to build rapport quickly, influence and partner with senior management and communicate effectively with all levels of the organization to achieve results. Ability to work within constraints and to challenge the status quo. Comfortable with ambiguity and taking part in complex strategy discussions. Strong strategic thinking and passionate about innovative HR solutions and process improvement. Should be strong in grievance and disciplinary management and employee relations. Results orientation and Execution focused, with strong attention to detail. Ability to get into the details, when necessary, but also see the larger picture. In-depth knowledge of labor law and HR best practices QUALIFICATIONS & WORK EXPERIENCE : MBA / PGDBM or any equivalent Post Graduate degree in HR with 10+yrs of experience. Proven work experience as a HR Manager or similar role. Prior Experience of working in BPO / KPO's and Managing Large Work Force would be referred Interested candidates can share your profile along with below details to me at career.chennai@ghcbp.com Interested candidate contact to POOJA PATHAK - 9952075752 Total Exp : Relevant Exp as HRBP: Current CTC Expected CTC: Notice Period: Current location: Preferred Location: Reason for Job Change : Regards Pooja Pathak Global HR Team 99520 75752

Onboarding & Orientation-Conduct Induction sessions, facilitate orientation sessions, Talent Acquisition-Manage end-to-end recruitment processes for all levels Data Management and Reporting-Attendance,Leave Management HR Operations Required Candidate profile 5-6 years in HR generalist role; experience in Legal or service industry preferred Excellent english communication skill 5 days Working Noida, Sec 16A

Role & responsibilities Job Description: HR Executive Job Summary: The HR Executive will assist with various HR functions, including onboarding, employee relations, compliance, benefits administration, and HR administration. The ideal candidate will have strong communication skills, attention to detail, and a solid understanding of HR practices. Key Responsibilities: Employee Relations: Address employee queries and guide on company policies and benefits. Resolve employee issues and foster positive relations. Conduct surveys to improve workplace culture. Organize recognition programs and employee engagement activities. Compliance & Record Keeping: Ensure compliance with labour laws and regulations. Conduct compliance audits and maintain employee records. Assist with audits and ensure confidentiality of HR data. Payroll Administration: Process payroll accurately and on time. Coordinate with stakeholders for payroll information. Prepare payroll compliance reports (Bonus, PT, PF, Gratuity, etc.). Benefits Administration: Administer health, life insurance, and wellness benefits. Address employee benefits inquiries and claims. Conduct benefits orientation and manage provider relationships. HR Administration: Manage attendance, leave records, and assist with payroll for consultants. Assist in policy development and implement HR procedures. Coordinate exit processes for departing employees. Preferred candidate profile Masters degree in HR, Business Administration, or related field. 2+ years of experience in an HR Executive or similar role. Familiarity with HR software (e.g., GreyHR, Keka). Knowledge of labour laws and HR best practices. Strong communication, organizational, and problem-solving skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Role & responsibilities Manage end-to-end recruitment across the region. Partner with business heads to understand manpower needs and workforce planning. Oversee onboarding, induction of new hires. Resolve employee grievances and ensure fair HR practices. Conduct employee engagement initiatives to boost morale and retention. Maintain proper documentation and employee records in line as per regulations. Traveling for branch visits. Office upkeep and facility management efficiency. Vendor and asset management effectiveness. Cost optimization in office operations.

Role & responsibilities Manage end-to-end recruitment across the region. Partner with business heads to understand manpower needs and workforce planning. Oversee onboarding, induction of new hires. Resolve employee grievances and ensure fair HR practices. Conduct employee engagement initiatives to boost morale and retention. Maintain proper documentation and employee records in line as per regulations. Traveling for branch visits. Office upkeep and facility management efficiency. Vendor and asset management effectiveness. Cost optimization in office operations.

What Will You Drive? As a Grievance Associate within our Customer Experience team, you will be instrumental in resolving customer complaints and inquiries effectively. This role focuses on ensuring customer satisfaction by addressing concerns with empathy, accuracy, and professionalism using our ticket management system. Who Are We Looking For? A dedicated and detail-oriented individual with strong problem-solving and communication skills. If you thrive in fast-paced environments and have a passion for enhancing the customer experience, this role is ideal for you. Key Responsibilities: Customer Complaint Resolution: Handle customer complaints and inquiries promptly and professionally. Investigate issues to determine root causes and provide effective resolutions. Communication Excellence: Respond accurately and empathetically to customer concerns via various communication channels. Maintain professionalism in all interactions to uphold the company's reputation. Complaint Management System: Log and maintain accurate records of customer interactions and resolutions in the complaint management system. Continuously monitor and update tickets to ensure timely closure. Customer Satisfaction Monitoring: Analyze trends in customer complaints to identify areas for service improvement. Collaborate with teams to enhance processes and elevate the overall customer experience. Cross-Functional Collaboration: Work with internal teams to address root causes of grievances. Proactively suggest solutions to improve systems and prevent recurring issues. Qualifications: Educational Background: Bachelors degree in any discipline is preferred . Experience: 1-4 years of experience as a Customer Service Representative, Grievance Associate, or similar role. Skills: Proficiency in customer service tools such as Zendesk or similar software. Strong verbal and written communication skills. Critical thinking and problem-solving abilities. Attention to detail with excellent organizational skills. Data analytics skills (preferred).