2239 Grievance Handling Jobs - Page 17

Required skill set: Experience of 3-6 years in HR function Preferably from Manufacturing/ Automobile industry based out of factory Must have experience in blue collar hirings and vendor management Talent management and develop talent pool for upcoming requirements Work closely with vendors and ready with ITI/ diploma batches for production roles Must have worked on Employee engagement and R&R activities Good hands on key HR metrics like shop floor absenteeism and attrition Should have knowledge of workforce AOP, availabilty and related calculations Should be able to lead the HR projects independently Sound knowledge of preaparing reports and presentation on Excel, powerpoint, word

Responsibilities: Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM. CGO in their capacity as frontline ambassadors of the bank, enlighten the customers of the grievance redressal mechanism, time frame for resolution of their complaints, name, address and contact numbe...

Job Summary: Senior Escalation Executive We are seeking a Senior Escalation Executive to manage and resolve high-priority customer complaints and escalations. The ideal candidate will be responsible for driving resolution across internal teams, ensuring customer satisfaction, and continuously improving the escalation process. Key Responsibilities: Own and manage Level 2/3 customer escalations received via email, social media, or call center. Analyze root causes and coordinate with cross-functional teams (Tech, Ops, Product, Finance) for swift resolution Maintain TAT and quality SLAs for escalated tickets Provide clear, empathetic, and professional communication to customers throughout the re...

Recruitment as key focus (End to End) Induction Process – joining formalities, documentations etc. Cost efficiencies & saving wrt salary fitment, optimization of expenses, deals etc. Shortlisting, Interviews, Reference checks etc. Required Candidate profile Performance Management, Policy implementations etc. Employee Engagement – planning, budgeting etc. Retention planning HR Operations – attendance, salaries etc. & other activities Proper filing.

Role & responsibilities Job Title Employee Relations Executive Location Vindhya E-Infomedia Bangalore , Mysore ROad centre Experience 0–2 years (Fresh MBA HRs may also apply) Role Summary The Employee Relations (ER) Executive will be responsible for supporting a positive work environment by handling employee queries, ensuring policy adherence, assisting in engagement initiatives, and coordinating grievance redressal processes. The role demands strong interpersonal skills, a fair and objective approach, and the ability to maintain confidentiality while managing sensitive employee matters. Key Responsibilities Employee Interaction & Support Act as the first point of contact for employees on HR...

Roles and Responsibilities Manage end-to-end recruitment process, including job posting, candidate sourcing, interview scheduling, and onboarding new hires. Ensure compliance with labour laws and regulations related to employment, wages, and benefits. Coordinate payroll processing, leave management, and statutory compliance for all employees. Develop and implement effective employee engagement strategies to improve morale and productivity. Handle grievances from employees in a fair and timely manner.

Responsibilities: Manage recruitment process from sourcing to offer generation Conduct exit interviews & handle grievances Oversee HR ops, policies & procedures.

Excellent Opening for Human Resource Business Partner at Transsion Holdings {Itel/Tecno/Infinix) @ Noida - Sector 142. A) PURPOSE OF THE POSITION:- The primary responsibility is to HRBP role will contribute to company's performance by providing tactical and strategic consulting on people and organization development strategies in support of the business objectives. Performs HR related duties at the professional level while supporting more than one functional group. To work in partnership with leaders, key stakeholders and HRBPs to shape, develop and deliver HR Plans and solutions in line with the needs. Operating as the departmental HR Expert, to advise, guide and support staff and managers ...

Strategic HR Planning HR Operations Management Employee Relations Talent Acquisition and Development Complainces with all relevant labor laws HR Policy Development Budget Management Performance Management Training and Development Managing Vendor Required Candidate profile 6-7 years Experience in HR Operations, payroll Management, Employee Grivences, PMS and labour laws Managing complainces as per govt laws

Key Responsibilities Academic Administration Supervise maintenance and updating of student academic records Coordinate with academic departments on course registrations, curriculum updates, and program modifications Ensure timely issuance of transcripts, degrees, and certificates Examination & Evaluation Support Assist the Controller of Examinations with scheduling and conducting exams Monitor mark sheet preparation, result declaration, and grade verification processes Maintain confidentiality and accuracy of examination records Regulatory Compliance Ensure compliance with UGC and other statutory body regulations Prepare and submit reports to regulatory agencies in coordination with the Regi...

You will be employed by Chinmay Finlease Limited, a Non-Banking Finance Company approved by the Reserve Bank of India, which specializes in providing short-term unsecured personal loans through its advanced technology platform. The company was established on 11 December 1996 in accordance with the Companies Act of 1956. As a Grievance Officer at our Ahmedabad location, your primary responsibility will be to handle customer complaints, resolve issues effectively, and ensure adherence to regulatory standards within the finance industry. - Handle customer complaints in a timely and professional manner - Resolve customer issues effectively to ensure customer satisfaction - Ensure compliance with...

You will be responsible for managing your assigned service area and a team of at least 15 technicians to achieve targeted Service Order Sales (SOS) of your territory. Your primary goal will be to ensure productivity with quality and timely execution of services as per schedule. You will report to the Assistant Branch Manager/Branch Manager and work collaboratively with internal teams and external stakeholders. - Own your service area in terms of all operational actions and execute daily service operations with your team of technicians - Supervise technicians to ensure quality service delivery in accordance with company Standard Operating Procedures (SOPs) - Plan and execute Technicians Perfo...

Role Overview: As a proactive and empathetic Senior Executive Human Resources, your primary responsibility will be to manage end-to-end employee onboarding, address employee grievances with sensitivity and professionalism, and assist in day-to-day HR operations. Your role will require you to be detail-oriented, people-focused, and capable of maintaining confidentiality. Key Responsibilities: - Onboarding & Induction: - Coordinate and manage the onboarding process for new hires. - Ensure completion of documentation, system access, and induction sessions. - Act as a point of contact for new employees during the onboarding journey. - Employee Relations & Grievance Handling: - Address employee c...

PnL, Sales and Operations of the Branch Ensuring that the batches run smoothly on a daily basis. Day-to-day life-cycle of the institute such as batch formation & coordination, faculty coordination Working on Referrals, income and expense of branch

Essential Duties and Responsibilities: Responsible for ensuring customer satisfaction (students and parents) & retention Ensure proper communication & relationship with all the students and parents for entire course duration. Monitoring and ensure proper collection of revenue and reduce branch expenses. Ensure compliance with laws & regulations as applicable. Handling any kind of Parent enquiry & Student enquiry or complaints Should co-ordinate with all departments at branch/region/Corporate office. Ensures general cleanliness, appearance and safety of the office premises.

JOB DESCRIPTION POSITION 8: TEAM LEADER ACCOUNT MANAGEMENT / RELATIONSHIP PERSONNEL PURPOSE OF ROLE: Ensure smooth claims processing for customers. Lead a team of helpdesk personnel including implants, semi-implants, account management and document pickup team. Management Level Industry Type Mid Management Insurance, Service Industry Visit customers place as per the schedule Monitor the team members activity in terms of volumes (documents collected) Review the queries received from the customer and the responses from the team members Help team members in resolving escalations from customers Review the reports sent by the team members and take necessary actions (issues with respect to claim r...

Context Trace One is a premier SaaS provider of Product Lifecycle Management (PLM) and compliance solutions, specializing in the food & beverage, cosmetics, personal care, and chemical industries. With over 30 years of expertise, we empower more than 9,000 brand owners worldwide to innovate, collaborate, and bring products to market faster while ensuring the highest standards of quality, compliance, and sustainability. Trusted by industry leaders, Trace One combines cutting-edge technology with unmatched expertise to help businesses navigate complexity, accelerate growth, and shape a sustainable future. Roles and Responsibilities Operational Responsibilities Employee offer Employee Increment...

Identify manpower requirements in coordination with department heads. Handle end-to-end recruitment: job posting, sourcing, screening, interviewing, and on boarding. Coordinate with placement agencies and local employment. Required Candidate profile Ensure adherence to labor laws like Factories Act, ESIC, PF, Gratuity, Bonus Act, etc. interview . training & development , IR, attendance , end to end complete recruitment process.

Role & responsibilities Recruitment & Onboarding: - Develop and implement effective recruitment strategies to attract qualified talent. - Manage the entire recruitment cycle sourcing, screening, scheduling interviews, and onboarding. - Maintain an updated database of applicants and recruitment trackers. - Conduct joining formalities and orientation programs for new employees. Employee Engagement & Relations: - Foster a positive work culture and address employee grievances and concerns professionally. - Plan and execute employee engagement initiatives, celebrations, and communication programs. - Conduct employee feedback surveys and exit interviews; analyze data for improvements. Performance ...

Job Title/Designation: Sr. Executive/ Assistant Manager - HR (Operation) @Vasai with Electronic MNC Job Description: Roles and Responsibilities Brief Job Description (but not limited to), 1. Functional Knowledge HR operation HR system and process mainly in HR operations. Highly proficient with MS office application (MS- Excel, word, PowerPoint) Advance excel knowledge is added advantage Maintain Soft and hard copies of data base Worked or understating of HRIS/HRMS system Strong knowledge in HR Operation activities. Candidate Profile: Desired Candidate Profile Experience - 06 to 12 Years in Manufacturing HR or Corporate HR mainly in HR operation/HR Generalist. Education - MBA/Diploma HR prefe...

As an interested candidate, you will be responsible for various aspects of employee engagement, exit formalities, grievance handling, and industrial relations while ensuring compliance with company policies and procedures. **Key Responsibilities:** - Handling new joiner onboarding process and addressing any issues during the probationary period. - Maintaining accurate employee data records and conducting regular audits for data accuracy. - Providing support in resolving conflicts among employees or between employees and management. - Having compliance experience with NABH will be considered an added advantage. - Recruitment of Hospital Staff. **Qualification Required:** - MBA/PGDM This is a ...

As Manager - Human Resources, you will be responsible for the operational delivery of HR services and staff support. You will collaborate with Delivery heads, Process Managers, Team Leaders, and Management staff to identify, develop, and implement solutions across various HR functions such as workforce planning, managing for performance, industrial relations, organizational restructuring, employee relations, organizational development, and staff development. Additionally, you will work with Management to develop and implement key change management strategies and services to enhance staff and business performance. Your key responsibilities will include: - Strategic Policy framing: - Reviewing...

Ensure smooth daily academic operations Allocate batches to students Coordinate with faculty, classrooms & technical teams Oversee students’ end-to-end academic lifecycle & academic Implement new ideas as per management directives

Role & responsibilities Attendance: Monitoring the daily attendance of all employees including the out-duty movements. Analyzing causes of absenteeism and finding solutions. Record keeping of attendance and providing to concern HOD as required. Maintaining leave records and updating applicable registers. Attendance System, Payroll processing, Bonus/ Ex Gratia & Leave Encashment Work: Preparing monthly salary sheet, Bonus/ Ex gratia and leave encashment work. Distribution of salary, Bonus/ Ex Gratia and leave encashment as applicable. Providing department/ section costing and other analysis as required. Maintain salary records, pay roll muster and all other related records. Updating loan regi...

Roles and Responsibilities Manage day-to-day HR activities including recruitment, onboarding, employee relations, and compliance . Administer employee benefits, maintain HR records, and support payroll processing . Facilitate performance management processes and support training and development initiatives . Ensure adherence to company policies and labor laws . Act as a point of contact for employee queries and provide HR support as needed Desired Candidate Profile 5 to 10 years of hands-on HR experience in any industry . Excellent communication and interpersonal skills . Ability to work independently and handle multiple tasks efficiently . Immediate joiners preferred . Graduate degree in HR...