Google Workspace Admin - L2 Support

JD Google Workspace Admin - L2 Support

Job Description Responsibilities:

● Looking for 3+ years experience in google Workspace- L2 Support

● Manage and administer the Google Workspace environment, including user accounts, groups, permissions, and settings.

● Monitor and maintain the availability, performance, and security of the Google Workspace platform.

● Configure and customize Google Workspace applications to meet the specific needs of the organization.

● Provide technical support and troubleshoot issues related to Google Workspace applications, including Gmail, Drive, Docs, Sheets, Slides, and Meet.

● Collaborate with cross-functional teams to implement and support integrations between Google Workspace and other business systems.

● Develop and implement best practices for Google Workspace administration, including user onboarding, offboarding, and security protocols.

● Conduct regular audits and assessments of the Google Workspace environment to ensure compliance with organizational policies and industry regulations.

● Stay up to date with the latest Google Workspace features, updates, and security enhancements, and provide recommendations for their implementation.

● Train and educate end-users on Google Workspace applications and features to promote efficient and effective utilization.

● Document technical procedures, guidelines, and policies related to Google Workspace administration.

● Room and Resource calendar management.

● Understanding of mail transfer and access protocols, email security, spam, phishing, and virus protection.

● Oversee email retention activities to comply with legal records retention policies.

● Act as the single point of contact for P1 and P2 incidents, perform business impact assessments, coordinate and carry out suitable resolution involving key technical teams including Google support.

● Incidents Change and Service Requests (tasks) needs to be addressed in a timely manner and provide RCA.

● Configure and enforce policies and settings for security, compliance, and other organizational requirements.

● Must have experience in GAM open source tools and automating daily tasks.

● Must have experience in troubleshooting issues related to MX, SPF, DKIM, and DMARC. ● Basic understanding of GCP.

● Strong knowledge of MDM, Vault & CAA.

● Knowledge of data & domain migration.

Qualifications:

● Bachelor's degree in computer science, information technology, or a related field

● 3 to 5 years of experience as a Google Workspace Administration in a similar role.

● Strong knowledge of Google Workspace applications, including MDM, CAA, Vault, Gmail, Drive, Docs, Sheets, Slides, and Meet.

● Excellent problem-solving skills and ability to handle multiple tasks and priorities effectively.

● Strong communication and interpersonal skills to interact with end-users and cross-functional teams.

● Detail-oriented and capable of documenting technical procedures and guidelines. Google Workspace Administrator Certification is a plus.

❖ Skills

● Google Workspace/G-Suite/GWS Administrator

● Ability to analyze data and information with a detailed understanding of reports or dashboards, as well as security frameworks and methodologies.

How to Apply: Interested candidates are encouraged to send their resumes and cover letters to [email protected]

Regards,

Anupam Sharma

HR Manager

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Provident Fund

Work Location: In person

Expected Start Date: 29/11/2025