GM Sales CVD Tata Motors

Job Description

Minimum 15 year relevant experience in automobile sales of comercial vehicles & 5 years in Tata Commercial Sales. Responsible for Tata Motors India Limited coordination and communication. Creating the annual dealership sales forecasts by estimating total vehicle sales as well as the expenses for the new and used vehicle sales. Responsible for handling existing and new customers, work out the products costing and price negotiation. Handling the team of Sales Manager, Team Leaders, Sales Executives and Support Staff. Constructively handle/ supervise the handling of customer complaints related to sales department. Analyzing market research and competition strategy analysis and providing critical inputs to management for better decision making. Constructively handle/ supervise the handling of customer complaints related to sales department. Managing customer relationship Exposure to sales/ receivables/ monitoring customer schedules as per the sales plan. Conducting sales training for improving sales skills, managerial skills, business skills and product knowledge. Monthly/ Fortnightly/ Weekly MIS management. Hires, trains, motivates, counsels and monitors the performance of all commercial sales employees, ensuring that a high level of customer satisfaction is achieved and maintained. Directs and schedules the activities of all department employees, ensuring proper staffing always. Forecasts sales goals and expenses for the commercial vehicle department. Forecasts aggressive yet realistic monthly goals and objectives for individual salespeople and provides them with the support to meet these goals. Maintains close contact with customers and manufacturer's commercial vehicle representatives. Develops programs that will increase gross and F& I penetration. Provides proper product and training resources for salespeople on a regular and continuous basis. Conducts daily and weekly commercial sales training meetings as directed by the general manager. Understands, keeps abreast of and complies with federal, state and local regulations that affect commercial vehicle sales. Strives for harmony and teamwork with all other departments. Attends managers meetings. Maintains professional appearance. Other tasks as assigned.