GM Operations

Role Overview: You are a dynamic and fast-growing hospitality company based in Bengaluru, India, with a portfolio of distinctive restaurant brands like Kebapci, OZ by Kebapci, Klava, Ferrara, and Krok Burgers. Each concept is focused on culinary authenticity, innovation, and guest-centric service, offering thoughtfully curated menus and immersive atmospheres. Your aim is to redefine the casual and fine-dining experience by emphasizing excellence in every dish served. As you expand across India and the Middle East, you prioritize building a people-first culture and delivering memorable dining experiences. Key Responsibilities: - Oversee daily operations at Kofteci Foodkraft Private Limited in Bengaluru - Manage customer service to ensure satisfaction and quality standards - Supervise and lead teams, fostering high performance and shared goals - Plan and monitor budgets to drive efficiency and profitability - Ensure operational processes are efficient, effective, and meet quality standards Qualifications Required: - Proven expertise in General Management and Operations Leadership - Passion for delivering exceptional customer experiences and raising service standards - Success in building, leading, and motivating teams to achieve high performance - Strong command of budget planning and financial oversight - Visionary leadership, effective communication, and ability to inspire collaboration - Self-driven, resourceful, and able to thrive in dynamic, team-oriented environments - Prior experience in food & beverage or hospitality sector preferred - Bachelor's degree in Business Administration or related discipline is a plus,