Global Talent Acquisition Lead

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About the Company:

QualityKiosk Technologies is a global leader in Quality Engineering (QE) & Digital Transformation, serving 325+ clients worldwide across 25+ countries with a workforce of 4,000 employees. We empower leading brands in banking, insurance, retail, e-commerce, telecom, automotive, OTT, and more to achieve their transformation goals.

Why Join Us

• Opportunity to lead global hiring strategy for a high-impact, fast-growing organization.
• Work closely with global leadership teams and drive enterprise-wide hiring transformation.
• Build and scale a world-class recruitment function out of Mumbai

Role Overview

Global Talent Acquisition Lead

Key Responsibilities

1. Global Hiring Strategy & Execution

• Lead the full recruitment lifecycle for global roles across functions, seniority levels, and regions.
• Build annual and quarterly hiring plans in partnership with business leaders, delivery heads, and HR.
• Develop and execute a global sourcing strategy aligned to business priorities.

2. Recruitment Operations & Process Excellence

• Own recruitment KPIs such as time-to-fill, offer-to-acceptance ratio, quality of hire, and hiring forecast accuracy.
• Implement standardized, scalable recruitment processes across geographies.
• Drive automation, AI sourcing, ATS optimization, and data-driven recruitment decisioning.

3. Talent Pipeline & Market Intelligence

• Build talent pipelines for critical skills and leadership roles across global markets.
• Conduct talent mapping, competitor benchmarking, and salary intelligence for strategic hiring.
• Partner with business units to forecast demand and improve workforce planning accuracy.

4. Stakeholder & Leadership Engagement

• Work closely with global leaders, hiring managers, and executive teams to ensure recruitment success.
• Provide high-quality advisory on talent availability, hiring feasibility, and talent strategy.
• Deliver weekly/monthly hiring dashboards and insights.

5. Employer Branding & Candidate Experience

• Strengthen employer brand positioning in India and key global markets.
• Lead campus, lateral, and diversity hiring programs.
• Ensure a world-class, consistent candidate experience across regions.

6. Vendor & Partner Management

• Manage RPO partners & global recruitment agencies.
• Optimize vendor performance, quality, and cost-efficiency.

7. Team Leadership

• Lead, coach, and scale a multi-region recruitment team.
• Build a high-performance TA culture focused on agility, quality, and innovation.

Required Skills & Experience

• 14 - 18 years of experience in Talent Acquisition with at least 8 years in a leadership role.
• Proven experience managing global hiring across MEA & APAC.
• Strong understanding of Mumbai and India talent markets, especially QE & Testing roles within BFS domain
• Expertise in recruitment analytics, hiring dashboards, and SLA management.
• Hands-on experience with ATS tools (Workday, SuccessFactors, Greenhouse, or similar).
• Demonstrated success running large-scale hiring ramp-ups and leadership hiring.
• Strong business acumen with ability to influence senior stakeholders and executives.
• Exceptional communication, negotiation, and relationship-building skills.

Preferred Experience

• Experience in IT services, digital consulting, GCCs, Staff Augmentation, or high-growth digital environments.
• Experience with talent intelligence platforms (Eightfold, LinkedIn Insights, HireEZ, etc.).
• Exposure to global workforce planning and talent strategy.