General Manager Sales

Job Description

Role & responsibilities: 1. Managing the entire sales & marketing operations of the dealership. 2. Annual, Quarterly, monthly business planning & alignment of business plans to LOB's and reviewing the plan designed for achievement of the sales targets. 3. Review of market activations and campaigns executed by LOB heads. 4. Liaison with service workshop and spares department for smooth business operations and higher customer satisfaction. 5. Ensuring appropriate stocks and market outstanding is maintained at all times. 6. Managing the administrative arrangements of the showroom. 7. Ensuring strict implementation of TML sales process & review the same. 8. Reviewing the sales pipeline and plan for corrective action with the DSMs. 9. Drive customer satisfaction at the dealership by increasing awareness, training employees and implementing processes to improve customer satisfaction. 10. Connect with customers to get feedback on improvement opportunities for the dealership.