Job Description

Job Overview The General Manager - Process Excellence will oversee the execution of business strategies by driving quality enhancement and process improvement initiatives, including Six Sigma and LEAN methodologies, to cultivate a culture of continuous improvement. This role will also facilitate the sharing of industry best practices, lead operational improvement projects, and supervise the deployment of LEAN and Six Sigma training programs to enhance process efficiency and operational effectiveness across the organization. Job Description Process Improvement and Cultural Development • Cultivate a culture of continuous improvement by driving the sharing of best practices and the implementation of process enhancement initiatives across the organization. • Oversee and mentor improvement projects, ensuring the successful implementation of recognized methodologies such as Six Sigma and LEAN, and spearheading recognition programs for completed projects. • Conduct in-depth research on innovations and future organizational needs, staying ahead of trends while ensuring adherence to environmental, health, and safety regulations. Training and Development Management • Create and manage training calendars to ensure timely and relevant professional development, particularly for Six Sigma and LEAN methodologies. • Collect and manage feedback scores from training programs, ensuring that feedback is acted upon to continuously improve training delivery and effectiveness. • Monitor adherence to training targets and certification guidelines, ensuring all relevant employees achieve the required competencies in process improvement methodologies. Collaboration and Compliance • Collaborate with quality and MIS managers to identify, prioritize, and execute high-impact process improvement projects across various functions. • Oversee the development of the Body of Knowledge (BoK) for Six Sigma and LEAN methodologies, ensuring that resources are updated and aligned with organizational needs. • Plan and execute graduation ceremonies for completed certifications and actively pursue awards and international recognition for outstanding organizational achievements in process excellence. Team Management & Succession Planning Manage and develop staff, including performance management, training, and career development. Create and maintain a robust talent pipeline to ensure succession planning (1:2 ratio). Environment, Social & Governance • Oversee corporate governance within the assigned region, ensuring alignment with organizational principles, policies, and regulations. • Promote judicious use of natural resources and adhere to the organization's environment, health, and safety policies, objectives, and guidelines. • Drive the organization's sustainability initiatives, working towards achieving established targets. Anti Bribery Management Systems (ABMS) • Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual. a. Understanding of ethical standards and the importance of integrity in business practices. b. Ability to identify and evaluate risks related to bribery in various business contexts. For more detailed explanation, follow the ABMS manual.