Gaming Supervisor

Job Description

We are happy to announce that a leading Fun Show Company is going to start its Gaming Show Operations shortly: - LOCATION: Opposite Mattuthavani Bus Stand, MADURAI POSITION : Gaming Team Leader Nos : 2 Age : 25 to 35 Education : Diploma / Knowledge on Computer Applications Experience: 5 to 10 years in Game Show concern as Team Leader / Supervisor Roles : Coordinating all related activities & all duties in accordance with the set policies and procedures of the Organization and is responsible for the smooth, efficient and profitable running of the Operations area. Responsibilities: Supervises the functions of the department employees, facilities, operations and cost on the day to – day basis Co-ordinates functions and activities with other department heads as assigned. Monitors and controls, on - going basis: Establishes and maintains effective customer / employee relation Duty Officer / Shift Manager in setting targets / goals for the department, makes constant effort to achieve the same. Minimize transaction time and introduce new techniques of intelligent (suggestive selling & up selling) selling. Makes constant effort to up-grade and maintain the standards of operations Conducts under the guidance of the Duty Officer / Shift Manager, such functions as employee orientation, on job performance, coaching and disciplinary action if necessary, to ensure appropriate staffing and productivity. Develops formal training plans and conducts on the Job – Sessions for all employees of Operations. Supervises and co-ordinates in liaison with the Duty Officer / Shift Manager for operational decisions. Establishes and maintains the records & registers Ensures all complaints are dealt with properly Maintains revenue / accounts related records Maintenance of Attendance & Leave Register and Compensatory Offs / Permissions Efficient and optimum utilization of staff effectively Ensures code of conduct and grooming Conducts briefing for every shifts on daily basis and allocating duties to them in the assigned departments / locations Maintains minimum stock levels of all items and participates in inventories on daily / weekly basis Implement and monitors promotions and events, corporate shows & sales To monitor VIP movements To ensure that display and marquees are well maintained and updated at all times. To ensure proper hand – over and take – over at the time of shift change. To ensure cleanliness at Lobby, Gaming Region, Rest Rooms and co-ordinates with housekeeping as and when required. To ensure smooth operations at all times. Validate the available stock for Gaming Redemption stock for regular operations Responsible for indenting the Stock to stores department and coordinates with stores to full fill the stock in the respective counters. Reports to be submitted SaleReport – Individual POS centers Stock Requisition (Gaming – Redemption Stock, Game Cards) All registers are to be maintained well Billing gadget Tracking operations of equipment's and follow up with vendors in case of breakdown Entering stocks in Parfait Software Supervising and guiding staff about the service given to patrons and operations (display, snacks serving, up selling, punching etc) Monitoring and assessing sales of item during entry and intervals Up selling and suggestive selling at gaming to increase revenues Train the staff for up selling, suggestive selling To keep a check on pilferage or malpractices happening Proper FIFO is maintained with special care to sell perishable product Support the managers on floor by effectively handling customer complaints Control on cash and stock shortages y and security To provide a daily requisition for the next day based on the forecast of operations To perform any other duties as may be assigned by the management from time to time. CONTACT : 8807374254 / 9566602143