Functional Consultant

Job Description

Skill: ServiceNow CSM Development ServiceNow Integrations Experience: 6 + Years Location: PAN India Note: Immediate to 30 days notice period only. Job role: Implementation of CSM Modules in ServiceNow for at least 2 programs. • Implementation experience using Now Platform, Service Portal, Next UI Framework, Integration Hub • Experience in Web Services like SOAP and REST to link ServiceNow with existing tools in a network • Hands on experience on Flow Designer, UI Builder, Virtual Agent, Service Catalog / Record Producer, Flow Designer • Extensive experience in Integrating ServiceNow with other systems using custom developed & Integration Hub spokes • Workflow Automation using workflow, Document Feeds, email, Scheduled Script Executions, and Events • Good knowledge of Glide API that is used with JavaScript to implement advanced features in ServiceNow. • Implemented Access Control using ACL as well as Query Business Rules. • Implemented complex processes in ServiceNow using workflows and flow designer • Generating and scheduling reports and creating homepages to showcase Key Performance Indicators. • Expertise in client and server side scripting using components such as Client Scripts, Business Rules, Script Includes • Configuration of alerts via e-mail and SMS services, to keep the users updated Show more Show less