Who we are
At 3CLogic, we are big believers that our people are the most important asset we have and that winning is a team sport.3CLogic is a fast growing, venture-backed, SaaS “startup” with our headquarters in Rockville, Maryland. Some of our roles are local to the main office and others are remote, but we have talented individuals working from everywhere as we continue to build our safety-first hybrid remote and in-person culture, and we care more about what you might bring to our team and where you want to go in your career than where you are located.We realize you've very likely read tons of job descriptions that look a whole lot like this one. But what we can't put in words is why we would love to hear from you. You've heard the term "living in the gray area," right? Well, a great fit for 3CLogic is someone who wants to live in technicolor. There's never a gray moment here! We are all entrepreneurs at heart, who believe that when you bring your full self to work, the possibilities are infinite.If your interest is piqued, let's chat! We'd love to show you, rather than tell you, what makes us special, and find a place in our organization where you can thrive.What we doEver call a company or organization for help and wait on hold forever only to get to a person who can’t help you? Well we are the ones that fix that!3CLogic is a global provider of voice AI, Contact Center, and SMS solutions to enterprise and Global 2000 organizations worldwide – think 7-Eleven, Swiss Railways, Regeneron, Northeastern University, Hyatt Hotels, or LabCorp. Organizations leverage our technology and services every day to increase the quality of service to their customers/employees, improve the performance of the agents serving them, lower their operational costs, and optimize how easy it is to analyze and manage it all. We make calling for help a positive experience and efficient channel for everyone!A strategic ServiceNow and SAP partner, 3CLogic is paving the way for organizations to digitally transform customer and employee experiences, deliver conversational voice self-service offerings, enable remote work at scale, and leverage AI to drive better business outcomes.General Job Details:Position Name: Full Stack Developer ( Angular, NodeJS / TypeScript )Experience: 3-4 years of relevant experience in Angular & UI frameworks, Javascript / TypeScript / Node.jsJob Type: Full-TimeLocation: Sector-142, Noida(Hybrid Working Model)Number of hires for this role: 02Position Summary:We are seeking exceptional, experienced product managers who are driven to beat standards rather than simply meet them. You’re committed, accountable, customer-centric, and focused on continuous improvement. This role is responsible for the planning and execution of one or more products within the 3CLogic Contact Center suite throughout its lifecycle. This includes defining the product vision, developing roadmaps, gathering and prioritizing requirements, and working closely with engineering, sales, marketing, business, and support teams to ensure business objectives and customer satisfaction goals are met.Key Responsibilities:
- Develop and manage well-functioning databases and applications. ( NoSQL, RDBMS, cache Management )
- Working with defined processes and policy ( e.g. Peer review, Test driven development, Coding standards and Deployment process )
- Excellent proven Analytical problem solving skills
- Self-motivated high performer and able to lead peer members
- Excellent written and verbal communication skills
Qualifications:
- Experience in Design and Architecture of Angular, NodeJS orJavascript applications
- Experience in Developing, Implementing and Debugging Node.JS and Javascript applications
- Experience with WebSocket, jQuery, NodeJS, Angular1, CSS3, Apache ECharts is a plus
- Proven understanding of Scalable computing systems, Software Architecture, Multi-threading,
- Good Understanding of Microservices architectures (Q’s, Pipeline, caching), State Machine Design Implementations,
- Good Knowledge of AWS Technologies - Lambda, API Gateway, S3 , Secret manager, AWS elasticache, AWS MSK, etc
Desirable Skills (Good to have):
- Agile Development Methodology
- Experience to work with geographically distributed teams
- Knowledge of any CRM (WFM) will be bonus, preferably ServiceNOW is big plus
- Experience in Telephony Domain would be plus
Benefits:
- Flexible Working Hours
- Hybrid Working Style
- Personal Accidental Insurance
- Health Insurance to Self, Spouse and two kids
- 5 days working week
3CLogic, Inc. is an Equal Opportunity/Affirmative Action Employer committed to excellence through diversity. Employment offers are made on the basis of qualifications and without regard to race, sex, religion, national or ethnic origin, disability, age, veteran status, or sexual orientation.
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