Front office - Kompalli

The Front Office Executive serves as the first point of contact for parents, students, staff, and visitors. The role requires excellent communication, organizational skills, and a professional attitude to ensure smooth operations of the school’s front office.

Key Responsibilities

• Greet and assist parents, students, and visitors in a professional and courteous manner.
• Handle incoming calls, emails, and inquiries, and redirect them appropriately.
• Manage reception area to ensure it is welcoming, organized, and presentable at all times.
• Maintain accurate student, parent, and staff records.
• Provide information about admissions, procedures, school policies, and events.
• Assist in admission-related processes, including distribution and collection of application forms.
• Schedule and coordinate appointments, meetings, and parent interactions with staff/management.
• Handle correspondence, circulars, and notices as per school requirements.
• Support day-to-day administrative activities and coordination with other departments.
• Ensure confidentiality and proper handling of sensitive information.

Qualifications & Skills

• Bachelor’s degree (preferred) or relevant diploma in Administration/Office Management.
• Proven experience in front office, administration, or customer service (preferably in an educational institution).
• Proficiency in MS Office (Word, Excel, Outlook) and familiarity with school ERP software.
• Strong verbal and written communication skills in English and local language.
• Excellent interpersonal skills, with the ability to remain calm and patient in high-pressure situations.
• Good organizational and multitasking abilities.
• Professional appearance and attitude.

Work Environment

• School-based, front office desk role.
• Requires interaction with students, parents, teachers, and external stakeholders on a daily basis.

Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person