Front Office Receptionist

Job Description

Job Summary: We are looking for a motivated and organized Front Office Receptionist to join our front office team. The ideal candidate will be responsible for providing exceptional patient care, handling phone calls, scheduling appointments, and maintaining the overall efficiency of the front office. The successful candidate will be a team player, with excellent communication and interpersonal skills, and a strong attention to detail. Responsibilities: Greet patients and visitors in a professional and courteous manner, answering questions and addressing concerns. Manage phone calls and schedule appointments, ensuring that all necessary information is collected and entered accurately into the practice management system. Check patients in and out, verify insurance information, and handle billing and payment processing. Maintain accurate and up-to-date patient records, including medical history, medication lists, and test results. Assist with administrative tasks, such as filing, data entry, and mailings. Coordinate with the clinical staff to ensure that patients are prepared for exams and procedures. Maintain a clean and organized front office environment, ensuring that all necessary supplies are stocked and available. Provide excellent customer service to patients, answering questions and addressing concerns in a timely and professional manner. Work closely with other members of the front office team to ensure seamless operations. Requirements: High school diploma or equivalent required; post-secondary education in a related field (e.g., medical administration) is an asset. 1-2 years of experience in a medical or healthcare setting, preferably in an eye clinic or ophthalmology office. Strong communication and interpersonal skills, with the ability to work effectively with patients, doctors, and staff. Basic computer skills, including proficiency in Microsoft Office and practice management software. Ability to work accurately and efficiently in a fast-paced environment, with attention to detail and strong organizational skills. Strong customer service skills, with the ability to handle patient complaints or concerns in a professional manner. Ability to lift up to 25 pounds, stand for extended periods, and move quickly around the office. What We Offer: Competitive salary and benefits package Opportunities for professional growth and development Collaborative and supportive work environment Flexible scheduling options A chance to make a difference in the lives of our patients How to Apply: If you are a motivated and organized individual with excellent communication skills, please submit your resume and cover letter to [Contact Email or Online Application Portal]. We look forward to hearing from you! Equal Employment Opportunity: International Prosthetic Eye Center is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates from diverse backgrounds.