Job Description

We are seeking a professional and compassionate Front Office Manager to oversee the daily operations of the hospital’s reception and administrative front desk area. This role is vital to ensuring smooth patient flow, exceptional customer service, and efficient coordination among departments.Key Responsibilities:Manage front desk staff and schedulesEnsure smooth patient registration and appointment processesHandle patient inquiries, complaints, and escalations professionallyCoordinate with medical and administrative departmentsMaintain accurate records and ensure compliance with hospital policiesMonitor front office inventory and suppliesRequirements:Bachelor’s degree or diploma in healthcare administration or related fieldPrior experience in hospital or healthcare front office managementStrong communication and interpersonal skillsAbility to multitask in a fast-paced environment