Front Office Executive

0 years

0 Lacs

Posted:3 hours ago| Platform: Linkedin logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Role - Front Office Executive

Location – India(Dehli,UP,Haryana,Punjab,Rajasthan,Himachal,Uttrakhand)

Hotel Category – 4 Star

Department:

Reporting To:

Position Type:

Salary:


Position Summary:

We are looking for a courteous and professional Front Office Executive to handle guest check-ins,

check-outs, reservations, and ensure a smooth front desk operation.


Key Responsibilities:

  • Greet and welcome guests in a professional manner.
  • Manage reservations, room allocations, and billing accurately.
  • Provide information and assistance to guests regarding services and facilities.
  • Coordinate with housekeeping, F&B, and other departments.
  • Maintain accurate guest records, reports, and logs.
  • Handle guest complaints and ensure timely resolution.

Qualifications & Requirements:

  • Excellent communication and interpersonal skills.
  • Familiarity with hotel PMS systems.
  • Well-groomed, polished, and professional appearance.
  • Ability to multitask and work under pressure.

Key Competencies:

  • Guest service & relationship management
  • Communication & problem-solving skills
  • Attention to detail
  • Professionalism & grooming

Working Conditions:

  • Rotational shifts including weekends and holidays.
  • High interaction with guests, sometimes during peak hours.

KPIs:

  • Guest satisfaction scores
  • Accuracy of reservations and billing
  • Efficiency in check-in/check-out process

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

new delhi, delhi, india