Front Office Executive (Receptionist)

Job Description

Location : Vennala, Kochi, Kerala Salary Range : ₹18,000 – ₹22,000 per month (based on experience) Industry : Wellness / Healthcare / Hospitality Job Type : Full-time Preferred Candidate:** Female candidates with 1–2 years of front office experience About Us: We are a premium wellness clinic opening soon in Kochi (Vennala), offering advanced therapies like **IV Nutrition, Detox Programs, Ozone Therapy, and FIR Sauna**. We seek a **smart, polished, and client-focused Front Office Executive** to be the face of our clinic, ensuring exceptional first impressions and seamless operations. Key Responsibilities: - Greet clients warmly, manage appointments, and handle inquiries via phone, email, or in-person. - Maintain patient records and ensure confidentiality of sensitive information. - Coordinate with therapists and staff to ensure timely service delivery and resolve scheduling conflicts. - Provide detailed information about wellness services, packages, and promotions to clients. - Manage billing, invoicing, and payment collection for services rendered. - Maintain clinic cleanliness and oversee inventory of front-office supplies (e.g., brochures, forms). - Address client feedback and escalate issues to the Clinic Manager when required. - Assist in organizing wellness events, workshops, or promotional activities. Requirements: - 1–2 years of experience as a Front Office Executive, Receptionist, or similar role in wellness clinics, hospitals, spas, or hospitality. - Excellent communication skills in English and Malayalam; fluency in Hindi is a plus. - Presentable appearance with a friendly, professional demeanor. - Proficiency in MS Office (Excel, Word) and basic knowledge of appointment management software. - Ability to multitask, prioritize, and work in a fast-paced environment. - Diploma/Degree in Hospitality, Communication, or related fields preferred. - Female candidates are encouraged to apply. --- Why Join Us? - Be part of a premium wellness startup with a focus on holistic health. - Work in a positive, client-centric environment with fixed working hours. - Opportunities for growth and skill development in the wellness industry. --- Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Health insurance Schedule: Day shift Fixed shift Weekend availability Work Location: In person