Front Office Executive / Receptionist

Job Description

We are seeking a professional and friendly Front Office Executive / Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. The ideal candidate will have excellent communication skills, a pleasant demeanor, and the ability to handle multiple tasks efficiently. Key Responsibilities: Front Desk Management: Greet and welcome visitors as soon as they arrive at the office. Direct visitors to the appropriate person and office. Answer, screen, and forward incoming phone calls. Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures). Administrative Support: Receive, sort, and distribute daily mail/deliveries. Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges). Update calendars and schedule meetings. Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing. Customer Service: Provide basic and accurate information in-person and via phone/email. Handle customer inquiries and complaints in a professional manner. Assist with customer service tasks and administrative duties as needed. Office Coordination: Coordinate with office staff to ensure smooth operations and communication within the office. Assist in preparing meeting rooms for client visits or internal meetings. Order front office supplies and keep an inventory of stock. Skills: Proficiency in Microsoft Office Suite. Hands-on experience with office equipment (e.g., fax machines and printers). Professional attitude and appearance. Solid written and verbal communication skills. Ability to be resourceful and proactive when issues arise. Excellent organizational skills. Multitasking and time-management skills, with the ability to prioritize tasks. Customer service attitude. Personal Attributes: Friendly and welcoming personality. High level of integrity and dependability. Ability to work independently and as part of a team. Proactive and resourceful with a positive attitude.