Front Office Executive (Receptionist)

Job Summary:

We are seeking a smart, professional, and well-groomed female Front Office Executive to serve as the first point of contact for our clients. The ideal candidate will be responsible for welcoming clients, handling front desk operations, and ensuring smooth communication within the hospital.

Responsibilities and Duties:

• Greet and attend to clients in a polite and professional manner.
• Manage client check-ins and check-outs, and ensure timely billing processes.
• Maintain detailed records of all visiting personnel and clients.
• Handle incoming phone calls with proper etiquette and direct them appropriately.
• Schedule appointments and follow up with clients and their family members about upcoming visits.
• Report day-to-day updates and issues to management and relevant departments.
• Coordinate with colleagues and other departments to ensure seamless hospital operations.
• Support in basic administrative tasks and contribute to overall front office maintenance.

Key Skills:

• Excellent verbal and written communication skills.
• Strong multi-tasking and time management abilities.
• Proficiency in MS Office (Word, Excel, PowerPoint) and basic knowledge of Photoshop.
• Good organizational skills and attention to detail.
• Creative thinking and problem-solving abilities.
• Experience in handling various types of clients with professionalism.
• Demonstrated leadership qualities and teamwork.
• Interest or experience in advertising and promotion is a plus.

Qualifications:

• Bachelor’s degree in any relevant field.
• Minimum 5 years of experience in a front office or customer-facing role, preferably in a hospital or healthcare setting.

Job Type: Full-time

Pay: ₹22,000.00 - ₹28,000.00 per month

Benefits:

• Food provided

Ability to commute/relocate:

• Chennai - Chennai , Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• total work: 5 years (Required)

Work Location: In person