Front Office Executive

2 - 5 years

1 - 3 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Responsibilities
  • Greet and assist patients, families, and visitors as they enter the hospital, ensuring a welcoming and efficient experience
  • Manage front desk operations, including handling phone calls, scheduling appointments, and directing inquiries to the appropriate Departments
  • Maintain patient records and ensure the confidentiality of all patient information in compliance with hospital regulations
  • Coordinate with medical staff and other Departments to facilitate smooth communication and patient care processes
  • Handle billing and payments, providing clear explanations and assistance to patients regarding their financial obligations
  • Address and resolve patient concerns or direct them to the appropriate personnel for further assistance
  • Ensure the front office area is organized, professional, and equipped with necessary supplies

  • Required

  • High school diploma or equivalent; additional certification in office management or a related field is a plus
  • Proven experience in a front office or administrative role, preferably within a healthcare setting
  • Excellent communication and interpersonal Skills, with the ability to interact compassionately with patients and families
  • Strong organizational Skillsand the ability to multitask in a fast-paced environment
  • Proficiency in using office software and hospital management systems
  • A patient-focused attitude with a commitment to providing high-quality serviceWorkplace Culture
  • Join a dedicated team in a collaborative and supportive hospital environment committed to patient care and excellence
  • Experience a culture that values empathy, teamwork, and continuous improvement
  • Participate in ongoing training and professional development opportunities to enhance your Skills and career growth
  • Benefit from a workplace that prioritizes employee well-being and work-life balance
  • Be part of a community-focused institution where your contributions make a meaningful impact on patients' lives.
  • Google Map Location

    Qualification
    Graduation

    Department
    General

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