Front Office Executive

Position: Front Office Executive

Department:

1. Role Overview

Front Office Executive

2. Key Responsibilities

Reception & Visitor Management

• Greet and assist visitors, clients, and vendors courteously.
• Maintain a visitor register and ensure security protocols are followed.
• Coordinate with relevant departments for visitor appointments.

Communication Management

• Handle incoming calls, emails, and messages professionally.
• Redirect queries to the appropriate department or individual.
• Manage courier, mail, and parcel distribution efficiently.

Administrative Support

• Maintain front desk cleanliness, stationery, and other office supplies.
• Assist HR and Admin in scheduling interviews and meetings.
• Support travel, accommodation, and meeting room arrangements.
• Maintain attendance logs and employee movement registers if required.

Coordination & Reporting

• Liaise with vendors (housekeeping, pantry, courier, etc.) for daily requirements.
• Maintain records for visitors, courier logs, and petty cash if applicable.
• Prepare and share weekly reports on reception and admin activities.

3. Required Skills & Competencies

• Excellent communication and interpersonal skills.
• Strong sense of professionalism, grooming, and customer service.
• Proficiency in MS Office (Word, Excel, Outlook).
• Ability to multitask and maintain confidentiality.
• Pleasant personality with a positive attitude.

4. Qualification & Experience

• Education:

  Graduate in any discipline (preferably B.A / B.Com / BBA).

• Experience:

  1–3 years of experience in front office, administration, or reception role.

• Language:

  Fluency in English, Hindi, and local language preferred.

5. Key Attributes

• Well-presented, punctual, and reliable.
• Organized and detail-oriented.
• Ability to handle pressure and manage multiple priorities.
• Strong coordination and follow-up skills.

6. Working Hours

• Monday to Saturday: [9:30 AM to 6:30 PM]
• Office-based role

7. Compensation

• As per company standards and candidate experience.

8. Reporting To

• Admin Manager / HR Head