Job Description

Role & responsibilities Welcoming/Greeting the patients pleasantly. Responsible for keeping the front office,reception area organised, clean and clutter free. Proper Data entry of all the details in EHNote during registration. Suggest mVision App to all patients for self registration, to book appointments and to access their medical records. Explain the process flow briefly along with approximate time to the patient during registration. Handle cash payments, credit card payments. Give the patient the registration cards, necessary bills, and receipts. Answer to any queries of any visitor to the desk and guide them properly. Keep all the documents, like receipts, bills, charts etc. carefully. Movement of patients across the departments and the waiting time to be tracked on EHNote and step in if need be. To follow grooming standards. To take feedback and reviews from patients while exiting. Daily Reports: Daily OPD registration data Cash and Credit card collection statement Concession on bill statement Any other patient issues Qualification: Excellent communication and interpersonal skills. Strong organizational and time management skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Ability to handle multiple tasks and prioritize effectively. Knowledge of office procedures and protocols. Ability to work independently and as part of a team. Strong problem-solving skills. Ability to maintain confidentiality and discretion. Bachelor's degree in hospitality and hotel administration to a related course. Contact details 9154925558/hr.opticals@maxivision.in