Front Office Executive

Job Description

To handle EPABX. To manage entire Complaint management and ensure on complaints closure To greet and attend visitors including VVIP at the reception and coordinate with respective stakeholders. To ensure checking the IDs, issuing entry passes, signing IN / OUT register etc. To coordinate with site team for celebrations / festival decorations / other initiatives. To address and coordinate for queries and complaints. To manage meeting rooms booking and coordinate with IT for projector, video conferencing etc. To coordinate with various vendors, collection and checking of invoices and submitting to finance team (site specific). To keep a record of employee attendance and maintaining various registers like courier inward / outward, visitors IN / OUT record etc. To check and ensure ambience of reception area including floral decoration etc. To ensure availability and arrangement of newspapers, magazines etc. To ensure courier management and distribution is done without errors. To maintain updated telephone list including emergency/ important stakeholders contacts for quick response. To extend support for admin related activities. To ensure adherence to company and client policies and SOPs