Front Office Executive

Job Description

What this job involves: Building great impressions and experience You’ll be the face of JLL—that’s why creating a welcoming yet professional image of the company is vital to your role. As our stakeholders’ first point of contact, you should make them identify immediately that we are the kind of company they would want to do business with. Therefore, you must demonstrate high levels of customer service and integrity, especially in handling enquiries, issues and complaints. Keeping a well-oiled workplace Together with the facilities management team, you’ll help ensure that clients, vendors and employees enjoy a safe and positive experience. You’ll be trained to follow escalation and incident reporting procedures, and comply with the firm’s safety guidelines and strategies. Your responsibilities also include, but are not limited to: booking meeting rooms; managing office supplies inventory; handling paperwork on maintenance-related activities; and updating the phone directory and company brochures. You’ll also be expected to assist the facilities management team in overseeing contractors on-site and finding vendors and services. Sound like you? To apply, you need to be: Knowledgeable and experienced You should have at least 12 months of experience in a corporate environment, particularly in reception. An experience in facilities, property management, hospitality or related field is ideal will go a long way. A positive thinker and strong communicator Are you a confident, energetic and customer-oriented? Can you interact with stakeholders across all levels? A great match for this job would be someone who has a well-presented, approachable manner as well as superb written and spoken English communication skills. Organisational and professional You should know how to remain calm and professional, and maintain a proactive and positive attitude, especially in managing multiple operational matters under stressful situations. You must be able to manage conflicting priorities and apply holistic approaches for long-term solutions, while complying with the firm’s procedures and standards. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Show more Show less