Front Office Executive - Billing

Job Description

Role & responsibilities Bill Generation : Prepare and generate accurate bills for patients admitted in the hospital, based on the services provided during their stay. Charge Entry : Input charges into the billing system for all services rendered, including room charges, diagnostic tests, medicines, and procedures. Reconciliation : Reconcile charges, payments, and adjustments between the hospitals billing system and insurance companies. Documentation : Maintain accurate records of all billing-related documents, including invoices, payment receipts, and patient details. Patient Interaction : Communicate with patients or their families regarding billing inquiries, payments, and outstanding balances. Payment Follow-up : Follow up on pending payments and resolve billing discrepancies or payment delays. Compliance : Ensure adherence to healthcare regulations, insurance guidelines, and hospital billing policies. Reports : Generate periodic reports on outstanding bills, revenue collection, and insurance claims for management. Dispute Resolution : Resolve billing disputes or discrepancies raised by patients, insurance companies, or hospital management. Cash Management : Handle patient payments, including cash, credit, or debit transactions, and provide receipts and timely submission of payments to Accounts Department. System Updates : Regularly update and maintain the billing system with the latest charges, policies, and procedures. Responsible for coordination with various stakeholders of the hospital for smooth admission & discharge of the patients from the hospital.