Job Description

The Pllazio Hotel, Gurgaon is looking for Front Office Associate to join our dynamic team and embark on a rewarding career journey Greeting and Welcoming: The Front Office Associate is typically the first point of contact for visitors They warmly greet and welcome guests, clients, or patients as they enter the establishment Check-In and Check-Out: In a hotel or a similar setting, they handle guest check-ins and check-outs, facilitating the registration process and ensuring that guests have a smooth arrival and departure experience Appointment Scheduling: In medical offices and similar settings, they schedule appointments for clients, patients, or customers, ensuring that appointments are coordinated efficiently Answering Inquiries: Responding to inquiries and providing information to visitors about the establishment, services, or facilities This may include answering questions about room availability, office hours, or appointment procedures Phone Management: Answering and directing phone calls to the appropriate departments or individuals They may also take messages and provide information over the phone Mail and Package Handling: Receiving and distributing mail and packages, ensuring that they reach the intended recipients promptly Security and Access Control: Monitoring the entrance area for security purposes, ensuring that only authorized individuals gain access In some cases, they may issue visitor badges or access cards