Front Office Assistant

0 years

1 Lacs

Posted:1 hour ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Greet guests warmly and assist with check-in and check-out procedures.
  • Handle guest inquiries, requests, and complaints professionally and promptly.
  • Manage room assignments and maintain accurate guest records.
  • Operate the front office systems, including reservation and billing software.
  • Coordinate with housekeeping, maintenance, and other departments for guest needs.
  • Process payments, issue room keys, and verify guest identification.
  • Provide information about hotel services, facilities, and local attractions.
  • Maintain a neat and organized front desk area.
  • Uphold company service standards and ensure excellent guest satisfaction.

Job Type: Full-time

Pay: ₹9,505.70 - ₹16,632.51 per month

Work Location: In person

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