Front Desk Receptionist

Job Description

Job Title: Receptionist (male ) – Healthcare Firm Location: [Sahaj knee experts - Indore ] Job Type: [Full-Time] Job Summary: The Receptionist is the first point of contact for patients and visitors at the healthcare facility. This role is responsible for creating a welcoming environment, managing front desk operations, scheduling appointments, handling phone calls, and supporting administrative functions. The ideal candidate is organized, compassionate, and able to multitask in a fast-paced medical environment. Key Responsibilities: Greet patients and visitors warmly and professionally. Answer and direct incoming phone calls in a courteous and timely manner. Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems. Register new patients and update existing patient records. Verify insurance information and collect co-pays or outstanding balances. Maintain the cleanliness and organization of the reception area. Communicate effectively with clinical and administrative staff. Handle incoming and outgoing mail, emails, and faxes. Ensure patient confidentiality and comply with HIPAA regulations. Assist with general administrative tasks as needed (filing, data entry, etc.). Qualifications: High school diploma or equivalent; associate degree or administrative training preferred. Prior experience in a medical , hospital or healthcare setting is strongly preferred. Excellent communication and interpersonal skills. Ability to work in a team-oriented environment and handle stressful situations calmly. Strong organizational and time-management skills. Working Conditions: Work is typically performed in a healthcare office or clinic setting. May require long periods of standing or sitting. Must be able to manage multiple priorities and respond to emergencies or urgent requests as needed. Let me know if you want to tailor this description for a specific type of healthcare firm (e.g., dental clinic, hospital, private practice). Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Schedule: Fixed shift Night shift Work Location: In person