Front Desk Receptionist (Female)

Job Description

1. Answering questions about our clinic & services - for walk in patients and telephonically. 2. Asking questions to understand patient requirements & convert calls to appointments 3. Helping patient in the PRC’S workflow as per systems manual. Greet, Register, Introduce visitor / patient to the SOPs of PRC. 4. Connect & Communicate with patients – on Facebook, Whatsapp, phone & in person. 5. Corporate tie – up facilitation for promotional activities Essential Requirements • Proven experience as front office representative or other customer service role • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems • Ability to learn about products and services and describe/explain them to prospects • Excellent knowledge of English • Excellent communication and interpersonal skills • Cool-tempered and able to handle rejection • Outstanding negotiation skills with the ability to resolve issues and address complaints • 10+2 essential; Graduation will be a plus Job Types: Full-time, Permanent Pay: Up to ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Fixed shift Morning shift Application Question(s): We are looking someone who is good in english and should be have good exp and knowledge in computer who can record data of patients its in a clinic and the salary they are providing is upto 25k and age limit is upto 30 Experience: Front desk: 1 year (Required) admin: 1 year (Preferred) receptionist: 1 year (Required) Advance excel: 1 year (Required) CRM software: 1 year (Required) Computer skills: 1 year (Required) Language: Fluent English (Required) Location: Chembur, Mumbai, Maharashtra (Required) Work Location: In person