Job Description

We are seeking a friendly, organized, and professional Front Desk Receptionist to join our team. As the first point of contact for visitors, clients, and guests, you will play a vital role in creating a welcoming atmosphere and ensuring the smooth operation of the office or business environment. Key Responsibilities: Greet and welcome guests and visitors in a professional and courteous manner. Answer, screen, and direct incoming phone calls to the appropriate department or personnel. Manage incoming and outgoing mail and deliveries, ensuring timely distribution. Assist with scheduling appointments, meetings, and managing calendars for staff members. Maintain a clean and organized front desk area, ensuring it reflects a professional image. Handle general administrative tasks such as filing, data entry, and processing paperwork. Respond to inquiries from clients, guests, and vendors and provide accurate information about the organizations services. Ensure office supplies are stocked and ordered as needed. Coordinate with other departments to facilitate smooth communication and efficient office operations. Address guest complaints or concerns in a timely and professional manner, escalating issues when necessary.