Front Desk Receptionist

Job Description

Job Title: Front Desk Receptionist Location: Villa , Alappuzha, Kerala Salary: 15,000 20,000 per month (Based on experience) Job Type: Full-Time About the Role: We are seeking a well-presented, courteous, and professional Front Desk Receptionist to join our team. As the first point of contact for guests, you will play a key role in creating a positive first impression and ensuring a smooth check-in and check-out process. Key Responsibilities: Greet and welcome guests with a warm and friendly attitude Handle guest check-in and check-out procedures efficiently Answer phone calls, respond to guest inquiries, and manage reservations Provide information about the hotel, local attractions, and services Maintain records of bookings and payments Coordinate with housekeeping and other departments to ensure guest satisfaction Handle guest complaints or issues professionally and promptly Requirements: Prior experience in a front desk or customer service role preferred Good communication skills in English Basic computer skills Positive attitude, attention to detail, and excellent interpersonal skills Willingness to work in shifts, including weekends and holidays How to Apply: Interested candidates can send their updated resume to talent@arrayjobs.com