Job Description

Job Responsibilities Reception & Customer Service : Greet and assist students, parents, and visitors who come to the office or contact the organization. Provide general information about study abroad opportunities, services offered, and the application process. Manage Inquiries : Respond to phone calls, emails, and messages promptly and professionally. Direct inquiries to the appropriate department or team member as needed. Appointment Scheduling : Schedule consultations, information sessions, and meetings with counselors or consultants. Ensure that all appointments are well-coordinated and prepared for. Documentation & Filing : Maintain and organize student records, applications, and other relevant documents in an orderly manner. Ensure the privacy and confidentiality of sensitive information. Office Administration : Assist with general office tasks, including maintaining office supplies, managing the front desk area, and ensuring the office environment is clean and organized.