Front Desk Associate

Job Description

Guest Service: Greets guests, handles check-ins and check-outs, manages room assignments, and addresses guest inquiries and concerns. Reservations: Processes reservations, verifies bookings, and assists with changes or cancellations. Financial Transactions: Handles guest payments, including cash, credit cards, and other payment methods, and provides receipts. Front Desk Operations: Answers phone calls, directs inquiries, and maintains a clean and organized front desk area. Communication: Communicates with other departments to ensure smooth operations and guest satisfaction, and advises guests on hotel services and local attractions. Information Management: Maintains accurate records of reservations, guest information, and payments. Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Food provided Schedule: Rotational shift Supplemental Pay: Yearly bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person Expected Start Date: 01/06/2025