Front Desk Administrator

Job Description

Answer inquiries from members and visitors, providing information about the gym, including membership details, class schedules, and facility usage. Ensured front desk was well attended at all times Administered the payments made by the members. Monitoring the front desk and answering incoming calls, greeting customers as they enter the gym, and answering questions about the facility’s services Taking care of basic customer service tasks such as answering phones, greeting clients by name, and checking in members Assisted with selling gym memberships and services Collecting payment from members for gym services Handle membership enrollment, renewal, and cancellation procedures Oversee daily operations of the fitness facility, including maintenance of equipment, cleanliness of the gym area and safety standards.