Job Description: Position: Script Writer Location: Pune Company: Frido About Us: Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give people the freedom to do more. Join us in our mission to transform everyday struggles into freedom and joy. Discover Frido, and experience the freedom to live life your way. Key Responsibilities: Write engaging User-Generated Content (UGC) and product advertisement scripts for D2C brands. Develop creative and concise scripts for Reels and short videos tailored for creators. Research and identify relevant script topics based on current trends and audience interests. Conduct thorough research on products, industry trends, and keywords to write script content. Craft well-structured screenplays that effectively visualize concepts and narratives. Analyze the performance of written scripts and iterate quickly to enhance engagement and effectiveness. Collaborate with the creative team to ensure scripts align with overall content strategy and brand voice. Stay updated on industry trends, best practices, and emerging platforms to create cutting-edge content. Requirements: Proven experience in writing UGC and product advertisement scripts for D2C brands. Proven experience in writing engaging reels and short video scripts for creators. Strong research skills to identify relevant topics and gather necessary information for scripts. Experience in understanding products, trends, and keywords to inform script content. Proficiency in writing screenplays and visualizing concepts through words. Good analytical skills to assess script performance and make data-driven improvements. Ability to work in a fast-paced environment and iterate quickly based on feedback and performance metrics. Exceptional written and verbal communication skills. Key Performance Indicators (KPIs): Engagement Metrics : Measure the effectiveness of scripts in driving views, likes, shares, and comments. Conversion Rates : Assess how well the scripts drive desired actions such as product purchases or sign-ups. Audience Retention : Monitor the retention rate of viewers throughout the video content. Content Relevance : Evaluate the alignment of scripts with current trends, audience interests, and brand messaging. A/B Testing Success : Implement and analyze A/B tests to continually refine and improve script performance. Response Time : Ability to iterate and update scripts quickly based on performance data and feedback. Feedback Quality : Gather and utilize feedback from the creative team and audience to enhance script effectiveness. Creativity and Innovation : Track the originality and creative quality of the scripts produced. How to Apply: If you are a creative and experienced scriptwriter passionate about script writing and marketing, we would love to hear from you. Please send your resume, cover letter, and writing samples to ruchi.c@myfrido.com Show more Show less

Company Description Frido is a company based in Pune that focuses on building innovative products to enhance everyday activities such as walking, sitting, and sleeping. Our award-winning products, including wheelchairs, shoe inserts, and seat cushions, have earned both Amazon's Choice and Bestseller tags in the Indian market. Our mission is to enable people to lead pain-free lives and equip them with the freedom to do more through our range of innovative products. Role Overview As the Sr. Manager of Customer Success at Frido, you will play a pivotal role in building and managing a world-class customer success function. You’ll be responsible for leading the customer success team, driving customer satisfaction and retention, and ensuring a seamless experience for our customers. This role is ideal for a proactive leader with a proven track record in D2C startups and deep expertise in customer relationship management. Key Responsibilities Strategic Leadership : Develop and execute customer success strategies to ensure customer satisfaction, retention, and loyalty. Team Management : Build, train, and mentor a high-performing customer success team to deliver an exceptional customer experience. Customer Engagement : Serve as the primary point of contact for high-value customers, ensuring they receive unparalleled support and personalized attention. Performance Metrics : Establish KPIs and metrics for customer success, regularly tracking progress to identify trends and opportunities for improvement. Cross-Functional Collaboration : Partner with product, marketing, and sales teams to gather customer insights and influence product development, promotions, and campaigns. Customer Advocacy : Represent the voice of the customer within the organization, advocating for their needs and helping shape company-wide decisions. Retention & Growth : Drive customer retention strategies, upsell opportunities, and growth initiatives to maximize customer lifetime value. Technology Integration : Implement and optimize customer success tools, CRM systems, and processes to enhance operational efficiency. Qualifications Experience : 5–6+ years of experience in customer success, account management, or a related role, preferably in a fast-paced D2C startup environment. Leadership : Proven experience managing and scaling customer success teams. Customer-Centric : Strong understanding of customer behavior, lifecycle management, and retention strategies. Communication Skills : Excellent verbal and written communication, with the ability to convey complex ideas clearly. Data-Driven : Strong analytical skills with experience using data to drive decisions and improve customer outcomes. Collaboration : Ability to work effectively across teams and influence stakeholders at all levels. Technology Savvy : Hands-on experience with CRM tools (e.g., HubSpot, Salesforce, Zendesk) and customer success platforms. Problem Solver : Exceptional critical thinking and problem-solving skills to address challenges proactively. Educational Background : Bachelor’s degree in business, marketing, or a related field; advanced degree preferred but not required. Interested candidates may send their CV to arif@myfrido.com, om.b@myfrido.com along with details of Current CTC and Notice Period and a short brief about themselves. Show more Show less

As Process Excellence Manager , you will be the driving force behind designing and optimizing business processes across Frido’s operations. From manufacturing to retail to D2C/eCommerce operations , your focus will be on enabling consistent, efficient, and agile processes by leveraging data analytics, lean methodologies, risk assessment , and automation tools . Key Responsibilities ✅ Process Design & Optimization Map, design, and reengineer processes across all operational verticals: manufacturing, supply chain, warehousing, retail operations, order fulfillment, returns, and customer support. Identify inefficiencies, delays, redundancies, and risks; propose solutions with measurable impact. Standardize SOPs and define SLAs across teams for improved consistency and accountability. 📊 Data-Driven Improvements Lead root cause analysis using data from various sources (ERP, CRM, warehouse systems, eCommerce platforms). Establish and monitor operational KPIs and dashboards to track performance and identify improvement areas. Design and run A/B tests and controlled trials to validate the effectiveness of process changes. Create business cases with projected ROI, cost savings, and productivity benchmarks for each improvement initiative. ⚙️ Lean, Six Sigma & Continuous Improvement Champion Lean Six Sigma projects across the company—minimizing waste, defects, and cycle time. Conduct DMAIC (Define, Measure, Analyze, Improve, Control) projects and statistical process control. Mentor internal teams on continuous improvement principles and build a Kaizen culture. 🔍 Risk Management & Compliance Perform risk assessments for critical processes and recommend controls to mitigate operational risks. Ensure processes align with industry regulations, safety standards, and quality guidelines. Anticipate process breakdowns or scalability limitations and propose preventive actions. 🤝 Cross-Functional Collaboration Partner with functional heads in manufacturing, logistics, customer experience, retail operations, and tech to design cross-departmental workflows. Work closely with product and engineering teams to develop tech-enabled process automation or tool integrations. Preferred Tools & Technical Expertise Analytics & BI Tools: Advanced Excel, Power BI, Tableau, Google Data Studio Statistical Analysis Tools: Minitab, JMP, R, Python (for data modeling or automation) Process Mapping & Documentation: Lucidchart, Microsoft Visio, Draw.io Project Management & Collaboration: Jira, Asana, Trello, Notion ERP/WMS/CRM Familiarity: Zoho, SAP, NetSuite, Unicommerce, Shopify, Salesforce (as applicable) Show more Show less

Company Description Frido is a company based in Pune that focuses on building innovative products to enhance everyday activities such as walking, sitting, and sleeping. Our award-winning products, including wheelchairs, shoe inserts, and seat cushions, have earned both Amazon's Choice and Bestseller tags in the Indian market. Our mission is to enable people to lead pain-free lives and equip them with the freedom to do more through our range of innovative products. Role Overview As the Sr. Manager of Customer Success at Frido, you will play a pivotal role in building and managing a world-class customer success function. You’ll be responsible for leading the customer success team, driving customer satisfaction and retention, and ensuring a seamless experience for our customers. This role is ideal for a proactive leader with a proven track record in D2C startups and deep expertise in customer relationship management. Key Responsibilities Strategic Leadership : Develop and execute customer success strategies to ensure customer satisfaction, retention, and loyalty. Team Management : Build, train, and mentor a high-performing customer success team to deliver an exceptional customer experience. Customer Engagement : Serve as the primary point of contact for high-value customers, ensuring they receive unparalleled support and personalized attention. Performance Metrics : Establish KPIs and metrics for customer success, regularly tracking progress to identify trends and opportunities for improvement. Cross-Functional Collaboration : Partner with product, marketing, and sales teams to gather customer insights and influence product development, promotions, and campaigns. Customer Advocacy : Represent the voice of the customer within the organization, advocating for their needs and helping shape company-wide decisions. Retention & Growth : Drive customer retention strategies, upsell opportunities, and growth initiatives to maximize customer lifetime value. Technology Integration : Implement and optimize customer success tools, CRM systems, and processes to enhance operational efficiency. Qualifications Experience : 5–6+ years of experience in customer success, account management, or a related role, preferably in a fast-paced D2C startup environment. Leadership : Proven experience managing and scaling customer success teams. Customer-Centric : Strong understanding of customer behavior, lifecycle management, and retention strategies. Communication Skills : Excellent verbal and written communication, with the ability to convey complex ideas clearly. Data-Driven : Strong analytical skills with experience using data to drive decisions and improve customer outcomes. Collaboration : Ability to work effectively across teams and influence stakeholders at all levels. Technology Savvy : Hands-on experience with CRM tools (e.g., HubSpot, Salesforce, Zendesk) and customer success platforms. Problem Solver : Exceptional critical thinking and problem-solving skills to address challenges proactively. Educational Background : Bachelor’s degree in business, marketing, or a related field; advanced degree preferred but not required. Interested candidates may send their CV to arif@myfrido.com, om.b@myfrido.com along with details of Current CTC and Notice Period and a short brief about themselves. Show more Show less

Company Description Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give people the freedom to do more. Join us in our mission to transform everyday struggles into freedom and joy. Discover Frido and experience the freedom to live life your way. What You'll Own 1. Manager - Supply Chain (D2C) role requires a multi-skilled person who is comfortable to wear several hats depending on the situation. Full ownership of key supply chain metrics including On-Time Delivery (Breach), Extent of Breach, RTOs, and Cancellations. 2. Build and maintain dashboards to track supply chain health and drive execution on improvement initiatives. 3. Monitor end-to-end shipment flow, identify disruptions (pendency, cut-off misses, breach risks), and implement levers to course-correct. 4. Act as the central liaison across cross-functional teams including Product, Tech, Design, and Ops— especially during ad hoc breakdowns or disruptions. 5. Lead planning and execution during high-volume events, using predefined or newly developed strategies. 6. Program manage key events and oversee sort center operations with a focus on operational excellence and stakeholder alignment. 7. Pull up scorecard metrics for 3PL/Logistics partners along with first cut RCA for the metrics Process review and improvement in all function areas where Control Tower interacts. 9. Provide inputs to Product/Analytics after collaborating inputs from Manager and various stakeholders. 10. Exercise preset levers and/or new identified levers in the event of breakdown/disruption for Tech issues, external issues and internal operations. 11. Take initiative to design and lead cross-functional action plans that enhance service, speed, reliability, and the overall customer experience at Frido. Who You Are A self-starter with 5–8 years of experience in supply chain, operations, or program management roles—preferably in a high-growth D2C or e-commerce environment. Highly analytical with experience using tools like Excel, SQL, or BI dashboards. Excellent communicator who can coordinate and align multiple stakeholders in high-pressure situations. Comfortable working in ambiguity and capable of creating clarity and structure. Please share your CV along with CTC, ECTC, and notice details at arif@arcatron.com and himani.p@myfrido.com Show more Show less

Job Title: Copywriter Location : Pune, Maharashtra, India. Job Type : Full-Time Industry : E-commerce / Consumer Products / Wellness & Fitness About Us: We are an innovation-driven consumer brand committed to delivering ergonomically superior products that improve everyday comfort. As we continue to grow across e-commerce marketplaces, we're looking for a talented Copywriter who can translate product features into compelling, benefit-driven narratives that resonate with customers and convert clicks into sales. Role Overview: As a Copywriter, you'll be responsible for creating persuasive and clear content for product listings, brand communication, marketing collaterals, and digital campaigns. You will work closely with the marketing, design, and product teams to craft messages that are on-brand, SEO-friendly, and conversion-focused. Key Responsibilities: Write product titles, bullet points, descriptions, and A+ content for listings across Amazon, Flipkart, and other marketplaces. Create scripts for product videos and influencer collaborations. Develop copy for digital ads, email campaigns, packaging, website banners, and social media posts. Ensure consistency in tone, voice, and brand messaging across all touchpoints. Optimize content for SEO, keywords, and customer search behavior. Collaborate with the design team to bring copy and visuals together effectively. Edit and proofread content for clarity, grammar, and persuasive appeal. Requirements: Proven experience in copywriting, ideally for D2C or e-commerce brands. Strong portfolio showcasing product content, ads, and brand campaigns. Exceptional command of English (grammar, vocabulary, and storytelling). Ability to write both short-form (taglines, ads) and long-form (product stories, blogs) content. Familiarity with marketplace content requirements (especially Amazon and Flipkart). Basic understanding of SEO and keyword optimization. Ability to manage multiple projects and meet deadlines. Preferred Qualifications: Experience writing for wellness, health, or consumer product categories. Knowledge of keyword research tools and A/B testing content for performance. Understanding of UX and customer psychology in online shopping. What We Offer: Competitive compensation Opportunity to shape the voice of a fast-growing brand Creative freedom and collaborative work culture Flexible working hours and location Show more Show less

Job Title: Script Writer Location: Pune, Maharashtra, India (On-site) Company: Frido About Frido: Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give people the freedom to do more. Join us in our mission to transform everyday struggles into freedom and joy. Discover Frido—and experience the freedom to live life your way. Key Responsibilities • Write engaging User-Generated Content (UGC) and product advertisement scripts for D2C brands • Develop creative, concise scripts for Reels and short-form videos tailored to content creators. • Research and identify relevant script topics based on current trends and audience preferences. • Conduct thorough research on products, industry trends, and keywords to inform script content. • Craft well-structured screenplays that effectively visualize concepts and narratives. • Analyze script performance metrics and iterate quickly to improve engagement and effectiveness. • Collaborate with the creative team to ensure scripts align with content strategy and brand voice. • Stay updated on industry trends, best practices, and emerging content platforms. Requirements • Proven experience in writing UGC and product ad scripts for D2C brands. • Demonstrated ability to write engaging short-form content for platforms like Instagram Reels or YouTube Shorts. • Strong research skills and trend awareness. • Proficiency in screenplay writing and concept visualization. • Analytical mindset to assess and improve script performance. • Ability to work in a fast-paced, feedback-driven environment. • Excellent written and verbal communication skills. Key Performance Indicators (KPIs) • Engagement Metrics: Views, likes, shares, and comments. • Conversion Rates: Impact on purchases, sign-ups, or other desired actions. • Audience Retention: Viewer drop-off rates throughout the content. • Content Relevance: Alignment with trends, audience interests, and brand tone. • A/B Testing Results: Success in iterative script improvements. • Response Time: Ability to adapt and revise scripts quickly. • Feedback Integration: Responsiveness to creative team and audience feedback. • Creativity: Originality and innovation in writing. How to Apply If you're a creative storyteller with a passion for scriptwriting and content marketing, we’d love to hear from you. Please send your resume, cover letter, and writing samples to: ruchi.c@myfrido.com Show more Show less

Title : Product Development Engineer Location: Pune About Us: Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give people the freedom to do more. Join us in our mission to transform everyday struggles into freedom and joy. Discover Frido, and experience the freedom to live life your way. Role Overview: We're looking for a Product Development Engineer with a strong foundation in sourcing and developing structural or mechanical assemblies. Ideal for someone experienced with large or load-bearing components, this role involves working on high-integrity designs while optimizing for cost, manufacturability, and performance. Key Responsibilities: Collaborate with Manufacturers: Collaborate with vendors specializing in robust structural components to ensure product integrity. Translate functional requirements into manufacturable designs, particularly in areas requiring precision fabrication. Product Design & Prototyping: Assist in refining and developing product designs for manufacturability. Create prototypes and samples to evaluate form, fit, and function. Quality Control: Monitor product quality by establishing quality standards and processes. Conduct tests and inspections, report on findings, and collaborate with manufacturers to resolve any issues. Cost Optimization: Drive cost and quality optimizations through smart material selection and production methods. Market Research: Assist in gathering insights on market needs and consumer trends to inform product development. Documentation & Reporting: Maintain accurate documentation of product specifications, changes, and manufacturing processes. Provide regular updates to the program manager and other stakeholders. Cross-functional Collaboration: Collaborate with marketing, supply chain, and other teams to ensure smooth product development processes and timely launches. Vendor Management: Help establish strong relationships with vendors and suppliers, ensuring reliable and consistent product delivery. Qualifications : Education: Bachelor’s or Master’s degree in Mechanical Engineering, Manufacturing Engineering, Electrical/Electronics Engineering or related field. Experience: 1-3 years in product development, preferably with experience working in consumer products. Experience in B2B sourcing and manufacturing is highly preferred but not mandatory. Technical Skills: Proficient in CAD software (SolidWorks, AutoCAD, etc.) for product design and prototyping. Strong knowledge of materials and manufacturing processes. Familiarity with testing and quality assurance processes. Soft Skills: Strong communication and collaboration skills to work effectively across teams and with external partners. Analytical mindset with problem-solving abilities. Detail-oriented with the ability to manage multiple tasks simultaneously. Bonus: Knowledge of D2C product development and scaling manufacturing internally is a plus. Why Join Us? : Opportunity to shape the future of our product line and contribute to the growth of our D2C strategy. Work with a dynamic, forward-thinking team in a collaborative and innovative environment. Gain hands-on experience in the early stages of product development and manufacturing, with potential for growth and involvement in in-house manufacturing down the road Show more Show less

Role: B2C Inside Sales Executive Department: Sales Reporting to: Sales Manager Work Mode: Onsite (Baner, Pune) and Remote options available Experience: 1–3 years (preferably in product-based D2C companies) Key Responsibilities Outbound Lead Generation & Prospecting Initiate outbound calls, WhatsApp messages, and emails to reach potential customers Identify buying signals, pitch product benefits, and generate interest in Frido’s offerings Build and maintain a healthy pipeline of qualified prospects Sales Conversion & Customer Interaction Understand customer needs and recommend suitable products from our catalog Persuasively communicate product value propositions and close sales Ensure follow-ups are timely and customer queries are resolved professionally CRM & Reporting Maintain detailed records of interactions and outcomes in CRM tools Track performance metrics including call volume, conversion rate, and revenue generation Share regular updates with the team to align on progress and strategy Requirements 1–3 years of experience in outbound inside sales, preferably in B2C/D2C sectors Excellent communication and persuasion skills Confidence in handling objections and driving conversations toward closure Proficiency in using CRM platforms and managing sales data Self-driven with a goal-oriented mindset Bachelor’s degree in any discipline (preferred) What You Can Expect A dynamic and mission-led team culture Opportunity to work with an award-winning product line Flexibility to work onsite or remotely Real career growth opportunities in a fast-scaling D2C environment To apply, send your resume to tanmay.p@myfrido.com Show more Show less

* Only candidates who have experience scaling and managing Flipkart as a Marketplace will be considered * Company Description Frido is a company based in Pune that focuses on building innovative products to enhance everyday activities such as walking, sitting, and sleeping. Our award-winning products, including wheelchairs, shoe inserts, and seat cushions, have earned both Amazon's Choice and Bestseller tags in the Indian market. Our mission is to enable people to lead pain-free lives and equip them with the freedom to do more through our range of innovative products. Role Overview Frido is looking for a dynamic Ecommerce Manager to lead and optimize our presence on Flipkart . The ideal candidate will be responsible for managing product listings, promotions, inventory, and driving revenue growth on the platform. This role requires a strong analytical mindset, experience in marketplace management, and a proven track record of success on Flipkart. Key Responsibilities: Marketplace Management: Oversee the end-to-end operations of Frido's Flipkart vertical, ensuring optimized listings and competitive positioning. Sales & Growth Strategy: Develop and implement strategies to drive sales growth, increase visibility, and enhance brand positioning on Flipkart. Product Listings & Optimization: Manage product catalog, ensure accurate listings, optimize content (titles, descriptions, images), and enhance discoverability. Promotions & Advertising: Plan and execute promotional campaigns, Flipkart Ads, and discount strategies to maximize conversions and ROI. Inventory & Supply Chain Coordination: Work with supply chain teams to maintain stock levels, reduce out-of-stock instances, and improve order fulfillment efficiency. Data Analysis & Reporting: Track key performance metrics (sales, traffic, conversion rates, advertising ROI) and generate actionable insights for continuous improvement. Customer Engagement & Feedback: Monitor customer reviews, ratings, and inquiries to enhance product performance and customer satisfaction. Stakeholder Management: Collaborate with internal teams (marketing, operations, finance) and Flipkart account managers to align business goals. Key Requirements: 3-6 years of experience in managing Ecommerce platforms, with a strong focus on Flipkart. Deep understanding of Flipkart’s algorithms, seller policies, and advertising tools. Proficiency in data analysis, Excel, and Ecommerce management tools. Strong problem-solving, negotiation, and communication skills. Ability to work in a fast-paced, performance-driven environment. Prior experience in D2C Consumer product startups is a must Interested candidates may send their CV to arif@myfrido.com, om.b@myfrido.com along with details of Current CTC and Notice Period and a short brief about themselves. Show more Show less

Responsibilities: Supplier Discovery: Research and identify potential domestic and international suppliers, manufacturers, and distributors. Supplier Evaluation: Conduct thorough evaluations of suppliers, considering factors such as product quality, pricing, lead times, reliability, and sustainability. Product Sourcing: Actively source products that meet specific product specifications, quality standards, and cost targets. Negotiation: Negotiate favorable terms with suppliers, including pricing, payment terms, and delivery schedules. Quality Control: Establish and implement quality control measures to ensure that sourced products meet or exceed our standards. Supplier Relationship Management: Build and maintain strong relationships with suppliers to foster long-term partnerships. Market Research: Stay updated on market trends, industry developments, and emerging product opportunities. Cost Analysis: Conduct cost analysis to identify cost-saving opportunities and optimize product pricing. Skills & Qualification: 3+ years' experience in product sourcing (Consumer Durables). Prior experience in Planning and Category Management, P&L preferred. Self-starter, and problem solver to identify process gaps and troubleshoot them. Ability to execute in rapid growth and fast-paced environments ability to work with ambiguity in a start-up environment. Note: Candidates from a product development and Sourcing background will be preferred. You can share your CV along with CTC and notice period details at himani.p@myfrido.com and arif@arcatron.com Show more Show less

Job description for Inside Sales Executive Frido is a leading D2C brand specializing in innovative ergonomic products designed to improve comfort, health, and productivity. Our mission is to empower individuals to live and work better with thoughtfully crafted solutions. We pride ourselves on delivering exceptional quality, customer-centric design, and a work environment that fosters growth and innovation. Join our dynamic team and be a part of revolutionizing how people experience ergonomics! Key Responsibilities: 1.⁠ ⁠Contact and engage customers who have abandoned their carts through various communication channels such as email, phone calls, or messaging platforms. 2.⁠ ⁠Persuade customers to complete their purchases by addressing their concerns, offering assistance, and providing incentives if necessary. 3.⁠ ⁠Assist in optimizing cart recovery strategies by analyzing customer behavior, identifying patterns, and suggesting improvements to increase conversion rates. 4.⁠ ⁠Maintain accurate records of customer interactions and follow-up actions taken to ensure efficient tracking and reporting. 5.⁠ ⁠Collaborate with cross-functional teams, including marketing and customer support, to coordinate efforts and enhance the cart recovery process. 6.⁠ ⁠Stay updated on industry trends, best practices, and technological advancements related to cart recovery techniques. 7.⁠ ⁠Continuously monitor and evaluate the effectiveness of cart recovery campaigns, making adjustments as needed to achieve desired outcomes. Requirements: 1.⁠ ⁠Strong communication skills, both verbal and written, with the ability to engage and persuade customers effectively. 2.⁠ ⁠Ability to handle objections from customers with professionalism and empathy, turning concerns into opportunities to provide solutions. 3.⁠ ⁠A detail-oriented and organized approach to managing customer data, tracking interactions, and documenting follow-up activities. Show more Show less

Job Title: Compliance Intern Location : Pune About Frido Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give people the freedom to do more. Join us in our mission to transform everyday struggles into freedom and joy. Discover Frido, and experience the freedom to live life your way. Role Overview We are seeking a proactive and detail-oriented intern to support our compliance and administrative operations. This is an excellent opportunity for recent graduates to gain hands-on experience in regulatory processes, documentation, and interdepartmental coordination. Key Responsibilities Assist in preparing and maintaining compliance-related documentation. Coordinate with internal teams and external agencies for license procurement and renewals. Navigate government portals DGFT(related to export import), MCA website, RBI portal (FIRMS), MSME Udyog websites, NISM, NSDL, CDSL, etc for filings and submissions. Visit banks or government departments for documentation and follow-ups as required. Maintain accurate records and ensure timely updates of compliance trackers. Support the administrative team in day-to-day operations. Skills & Qualifications Bachelor’s degree in Business Administration (BBA preferred). Basic understanding of compliance and regulatory documentation. Familiarity with government portals and online application processes. Proficiency in MS Office (Excel, Word) and Google Workspace. Strong communication and interpersonal skills. High attention to detail and organizational ability. Willingness to travel locally for official tasks. Eagerness to learn and adapt in a fast-paced environment. Why Join Us? : Opportunity to shape the future of our product line and contribute to the growth of our D2C strategy. Work with a dynamic, forward-thinking team in a collaborative and innovative environment. Gain hands-on experience in the early stages of product development and manufacturing, with potential for growth and involvement in in-house manufacturing down the road. Show more Show less

Job Title: Copywriter Location : Pune, Maharashtra, India. Job Type : Full-Time Industry : E-commerce / Consumer Products / Wellness & Fitness About Us: We are an innovation-driven consumer brand committed to delivering ergonomically superior products that improve everyday comfort. As we continue to grow across e-commerce marketplaces, we're looking for a talented Copywriter who can translate product features into compelling, benefit-driven narratives that resonate with customers and convert clicks into sales. Role Overview: As a Copywriter, you'll be responsible for creating persuasive and clear content for product listings, brand communication, marketing collaterals, and digital campaigns. You will work closely with the marketing, design, and product teams to craft messages that are on-brand, SEO-friendly, and conversion-focused. Key Responsibilities: Write product titles, bullet points, descriptions, and A+ content for listings across Amazon, Flipkart, and other marketplaces. Create scripts for product videos and influencer collaborations. Develop copy for digital ads, email campaigns, packaging, website banners, and social media posts. Ensure consistency in tone, voice, and brand messaging across all touchpoints. Optimize content for SEO, keywords, and customer search behavior. Collaborate with the design team to bring copy and visuals together effectively. Edit and proofread content for clarity, grammar, and persuasive appeal. Requirements: Proven experience in copywriting, ideally for D2C or e-commerce brands. Strong portfolio showcasing product content, ads, and brand campaigns. Exceptional command of English (grammar, vocabulary, and storytelling). Ability to write both short-form (taglines, ads) and long-form (product stories, blogs) content. Familiarity with marketplace content requirements (especially Amazon and Flipkart). Basic understanding of SEO and keyword optimization. Ability to manage multiple projects and meet deadlines. Preferred Qualifications: Experience writing for wellness, health, or consumer product categories. Knowledge of keyword research tools and A/B testing content for performance. Understanding of UX and customer psychology in online shopping. What We Offer: Competitive compensation Opportunity to shape the voice of a fast-growing brand Creative freedom and collaborative work culture Flexible working hours and location Show more Show less

Job description for Inside Sales Executive Frido is a leading D2C brand specializing in innovative ergonomic products designed to improve comfort, health, and productivity. Our mission is to empower individuals to live and work better with thoughtfully crafted solutions. We pride ourselves on delivering exceptional quality, customer-centric design, and a work environment that fosters growth and innovation. Join our dynamic team and be a part of revolutionizing how people experience ergonomics! Key Responsibilities: 1.⁠ ⁠Contact and engage customers who have abandoned their carts through various communication channels such as email, phone calls, or messaging platforms. 2.⁠ ⁠Persuade customers to complete their purchases by addressing their concerns, offering assistance, and providing incentives if necessary. 3.⁠ ⁠Assist in optimizing cart recovery strategies by analyzing customer behavior, identifying patterns, and suggesting improvements to increase conversion rates. 4.⁠ ⁠Maintain accurate records of customer interactions and follow-up actions taken to ensure efficient tracking and reporting. 5.⁠ ⁠Collaborate with cross-functional teams, including marketing and customer support, to coordinate efforts and enhance the cart recovery process. 6.⁠ ⁠Stay updated on industry trends, best practices, and technological advancements related to cart recovery techniques. 7.⁠ ⁠Continuously monitor and evaluate the effectiveness of cart recovery campaigns, making adjustments as needed to achieve desired outcomes. Requirements: 1.⁠ ⁠Strong communication skills, both verbal and written, with the ability to engage and persuade customers effectively. 2.⁠ ⁠Ability to handle objections from customers with professionalism and empathy, turning concerns into opportunities to provide solutions. 3.⁠ ⁠A detail-oriented and organized approach to managing customer data, tracking interactions, and documenting follow-up activities. Show more Show less

About Us: Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give people the freedom to do more. Join us in our mission to transform everyday struggles into freedom and joy. Discover Frido, and experience the freedom to live life your way. Job Description: As the B2B Sales Manager for Wheelchairs, Chairs, Pharma and Corporate Gifting, you will be responsible for developing and executing strategies to acquire new clients, maintain existing relationships, and drive sales of our product offerings. A key part of your role will be to set up and scale the end-to-end gifting channel for the company from scratch, including corporate gifting, pharma gifting, and institutional gifting programs. Key Responsibilities: Gifting Channel Development: Build the corporate gifting vertical from the ground up — including strategy, packaging, pricing, catalogs, and custom solutions. Create end-to-end processes for gifting operations: from inquiry to delivery. Collaborate with design, production, and logistics teams to ensure scalable gifting solutions. Lead Generation & Sales Development: Identify and target potential business clients in the healthcare, corporate, and institutional sectors. Generate new business opportunities through cold calling, networking, email outreach, and attending industry events. Conduct product demonstrations and presentations to decision-makers (HR managers, procurement teams, healthcare administrators, etc.). Client Relationship Management: Build and maintain strong relationships with key corporate and healthcare clients. Understand client needs and recommend tailored solutions to meet their specific requirements (e.g., wheelchair customization, ergonomic chair options, corporate gifting packages). Handle client inquiries, resolve issues, and ensure overall satisfaction. Sales Strategy & Execution: Develop sales strategies and plans to achieve monthly, quarterly, and annual sales targets. Track and report on sales performance, including lead conversion rates, revenue, and customer retention. Collaborate with marketing and product teams to create promotional campaigns that drive sales. Market Research & Competitor Analysis: Keep up-to-date with industry trends, market demands, and competitor activities. Provide insights to the product and marketing teams based on customer feedback and market conditions. Negotiation & Closing: Prepare and present customized proposals and quotations to clients. Negotiate pricing, terms, and contracts with corporate clients and healthcare institutions. Close sales effectively and ensure smooth onboarding of new clients. Qualifications & Skills: Education: Bachelor's degree in Business Administration, Sales, Marketing, or a related field. Additional certifications in sales or B2B marketing are a plus. Experience: 3+ years of B2B sales experience, with a proven track record in selling products such as wheelchairs, ergonomic furniture, corporate gifting, and pharma gifting. Prior experience in building or scaling a new sales or gifting channel is highly desirable. Experience in healthcare, office furniture, or corporate gifting sectors is a strong advantage. Skills: Excellent communication, negotiation, and interpersonal skills. Ability to build and maintain long-term client relationships. Strong organizational and time-management abilities. Self-motivated and goal-oriented with the ability to work independently. Show more Show less

About Frido: Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give people the freedom to do more. Join us in our mission to transform everyday struggles into freedom and joy. Discover Frido, and experience the freedom to live life your way With our specially designed school shoes range, we aim to provide children with all-day support during their most active years. We are now expanding our institutional sales and are looking for a results-oriented B2B Sales Manager to lead our entry into schools, educational chains, and school-wear distributors. Key Responsibilities: ● Lead B2B sales for Frido’s school shoes across schools, school chains, distributors, and uniform vendors. ● Build a strong pipeline by identifying key decision-makers in school management, trustees, and uniform procurement teams. ● Develop and execute strategies to pitch Frido's ergonomic, anti-skid, durable footwear as a health-forward solution for students. ● Conduct product demos, trials, and pilot programs with schools and educational institutions. ● Negotiate and close bulk purchase deals or long-term supply contracts. ● Work with marketing to develop school-focused catalogues, communication, and outreach campaigns. ● Track leads, deals, and performance through CRM tools and deliver regular reporting. Requirements: ● 3–7 years of experience in B2B or institutional sales; background in school-wear, footwear, or educational supplies is a strong advantage. ● Deep understanding of the school procurement ecosystem and existing relationships with schools, principals, and distributors. ● Strong sales, negotiation, and stakeholder management skills. ● Passion for improving student well-being through better product solutions. ● Willingness to travel across cities/regions for meetings and school visits. Nice to Have: ● Experience working with school chains, NGOs, or educational trusts. ● Familiarity with tender processes, annual order cycles, and uniform supply norms. ● Ability to work with logistics and merchandising teams to ensure smooth deliveries and after-sales support. What We Offer: ● Competitive salary with attractive performance incentives ● Opportunity to shape a high-impact product line from the ground up ● Chance to make a difference in children's lives through better footwear ● Dynamic team and fast-track career growth within Frido Show more Show less

Role Description This is a full-time on-site role for an Office Administrative Assistant at Frido. The ideal candidate will be responsible for managing the day-to-day administrative operations of our office, ensuring smooth and efficient functioning. The role will also involve utilizing clerical skills and supporting the office's daily operations in Pune. Responsibilities: Administrative Assistance and Executive Administrative Assistance skills Greeting and welcoming visitors with a positive and helpful attitude in a professional and friendly manner Maintain a clean and organized reception area Manage office supplies inventory, place orders, and ensure adequate stock levels are maintained in pantry. Maintain filing systems, both electronic and physical, ensuring documents are organized and easily accessible. Assist with onboarding new employees, including preparing paperwork, setting up workstations, and providing orientation. Handle incoming and outgoing mail, packages, and deliveries, distributing them to the appropriate recipients. Manage office facilities and equipment, coordinating repairs and maintenance as needed. Assist with event planning and coordination for company meetings, conferences, and other gatherings. Maintain confidentiality of sensitive information and ensure compliance with company policies and procedures. Perform other duties as assigned by management to support the smooth operation of the office. Qualifications : High school diploma or equivalent; additional certification in office administration or related field is a plus. 2 years of experience in office administration or a similar role. Strong organizational skills with the ability to prioritize tasks and manage time effectively. Ability to work independently with minimal supervision and as part of a team. Positive attitude, proactive approach, and willingness to take on new challenges. Clerical skills for managing documentation and office organization Ability to multitask and prioritize tasks effectively Experience in a similar administrative role is preferred Professionalism and strong work ethic Interested candidates may send their CVs to sakshi.k@myfrido.com along with details of the Current CTC and Notice Period Show more Show less

Job Title: B2B Sales Manager – Office Chairs Location: Pune (Includes PAN India travel) Job Type: Full-Time Experience: 3–7 years in B2B sales, preferably in office furniture, ergonomic solutions, or workspace innovation About Frido Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give people the freedom to do more. Join us in our mission to transform everyday struggles into freedom and joy. Discover Frido, and experience the freedom to live life your way. As pioneers in ergonomic products, our new Frido Office Chair range blends advanced comfort with workplace efficiency. We are now expanding our presence in corporate and institutional spaces — and are looking for a B2B Sales Manager who can drive this growth across key industries and geographies. Key Responsibilities: Lead B2B Sales for the office chair product line targeting corporates, startups, coworking spaces, government institutions, and resellers. Build a pipeline of qualified leads through cold outreach, referrals, events, and strategic partnerships. Conduct client presentations, demos, and trials , highlighting product features and ergonomic benefits. Collaborate with marketing to develop sales collaterals , pitch decks, and product kits tailored for different industries. Handle the end-to-end sales cycle from prospecting to closing, including pricing, negotiations, and contracts. Track sales performance using CRM tools and provide regular reports and forecasts. Gather market intelligence, competitor insights, and customer feedback to influence product strategy. Requirements: Proven track record in B2B sales , preferably in office furniture, interiors, or related sectors. Strong network of decision-makers in HR, admin, procurement, and workspace planning roles. Excellent communication, negotiation, and presentation skills. Understanding of ergonomics, design trends , and modern workplace needs is a strong plus. Willingness to travel as required for meetings, trade shows, or installations. Nice to Have: Experience in selling to corporate real estate teams, architects, or interior designers . Exposure to workspace planning or facilities management solutions. Ability to work in a fast-paced, startup-like environment . What We Offer: Competitive base salary, plus performance-based incentives Fast-tracked growth opportunities Exposure to a premium product line and disruptive workplace trends Supportive and innovative team culture Show more Show less

Job Title: Script Writer Location: Pune, Maharashtra, India (On-site) Company: Frido About Frido: Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give people the freedom to do more. Join us in our mission to transform everyday struggles into freedom and joy. Discover Frido—and experience the freedom to live life your way. Key Responsibilities • Write engaging User-Generated Content (UGC) and product advertisement scripts for D2C brands • Develop creative, concise scripts for Reels and short-form videos tailored to content creators. • Research and identify relevant script topics based on current trends and audience preferences. • Conduct thorough research on products, industry trends, and keywords to inform script content. • Craft well-structured screenplays that effectively visualize concepts and narratives. • Analyze script performance metrics and iterate quickly to improve engagement and effectiveness. • Collaborate with the creative team to ensure scripts align with content strategy and brand voice. • Stay updated on industry trends, best practices, and emerging content platforms. Requirements • Proven experience in writing UGC and product ad scripts for D2C brands. • Demonstrated ability to write engaging short-form content for platforms like Instagram Reels or YouTube Shorts. • Strong research skills and trend awareness. • Proficiency in screenplay writing and concept visualization. • Analytical mindset to assess and improve script performance. • Ability to work in a fast-paced, feedback-driven environment. • Excellent written and verbal communication skills. Key Performance Indicators (KPIs) • Engagement Metrics: Views, likes, shares, and comments. • Conversion Rates: Impact on purchases, sign-ups, or other desired actions. • Audience Retention: Viewer drop-off rates throughout the content. • Content Relevance: Alignment with trends, audience interests, and brand tone. • A/B Testing Results: Success in iterative script improvements. • Response Time: Ability to adapt and revise scripts quickly. • Feedback Integration: Responsiveness to creative team and audience feedback. • Creativity: Originality and innovation in writing. How to Apply If you're a creative storyteller with a passion for scriptwriting and content marketing, we’d love to hear from you. Please send your resume, cover letter, and writing samples to: ruchi.c@myfrido.com Show more Show less