Company Description Freedom First is dedicated to democratizing credit and debt solutions, simplifying the financial borrowing process for individuals and businesses alike. Our mission is to provide clear and actionable advice to help clients secure funding with confidence. We offer a variety of services including Bureau Correction, Detailed Project Report Preparation, Credit Monitoring Arrangement (CMA) Reports, and Counseling Services. Our experienced team, client-centric approach, and commitment to innovation set us apart in the financial consultancy industry. Role Description This is a full-time on-site role for a Telecaller located in Salt Lake. The Telecaller will be responsible for contacting potential and existing clients to provide information about our services, answer queries, and guide them through the financial solutions we offer. Daily tasks will include making calls, maintaining client databases, following up on leads, and assisting with resolving client issues. The role requires effective communication and customer service skills to ensure client satisfaction and successful lead conversion. Qualifications Excellent verbal communication skills and a confident demeanor Customer service and interpersonal skills Basic knowledge of financial services and products Ability to handle and resolve client queries efficiently Proficiency in using CRM software and maintaining client databases Ability to work effectively as part of a team as well as independently Previous experience in telecalling or sales is a plus Show more Show less
You will be joining a dynamic team at Freedom First as a Telecaller based in Salt Lake on a full-time on-site basis. Your primary responsibility will involve reaching out to potential and existing clients to provide them with information about our range of services, address any inquiries they may have, and assist them in understanding the financial solutions we offer. Your daily tasks will include making calls, managing client databases, following up on leads, and aiding in resolving client concerns. Your role will necessitate strong communication and customer service abilities to ensure client contentment and successful lead conversions. To excel in this role, you should possess excellent verbal communication skills coupled with a confident demeanor. Customer service and interpersonal skills are essential, along with a basic understanding of financial services and products. You should be adept at efficiently handling and resolving client queries, proficient in utilizing CRM software, and skilled at maintaining client databases. The ability to collaborate effectively within a team environment as well as work independently will be crucial. Any prior experience in telecalling or sales would be advantageous. Join us at Freedom First, where we are committed to democratizing credit and debt solutions, simplifying financial borrowing processes for individuals and businesses. Be part of a team that offers a range of services including Bureau Correction, Detailed Project Report Preparation, Credit Monitoring Arrangement (CMA) Reports, and Counseling Services. Your role as a Telecaller will be instrumental in guiding clients through our services with clarity and confidence, contributing to our mission of providing actionable financial advice for securing funding.,