Franchise Support Executive

1 - 5 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an ideal candidate for the position, you will be responsible for the following tasks: - Assist in day-to-day coordination and communication with franchise partners. - Maintain and update franchise records, agreements, and documentation. - Process incoming franchise inquiries and support the onboarding process. - Coordinate with internal departments for franchise support. - Manage data entry, reporting, and database management for franchise operations. - Track compliance of franchisees with brand standards and operational procedures. - Assist in preparing and distributing circulars, guidelines, and SOPs to franchise units. - Support in organizing franchise training sessions, reviews, and meetings. - Handle franchise-related queries, escalate issues if required, and ensure timely resolution. - Prepare reports related to franchise performance, sales, and operational compliance. Key Skills Required: - Strong coordination and communication skills - Proficiency in MS Office (Excel, Word, PowerPoint) - Attention to detail and good record-keeping - Ability to multitask and handle administrative tasks efficiently - Familiarity with CRM/ERP tools (preferred) - Team player with a customer-first attitude In addition to the above responsibilities, the company values teamwork, customer satisfaction, and continuous improvement in all operations. If you have 1-3 years of relevant experience and possess the mentioned skills, we encourage you to apply for this full-time, permanent position. Interested candidates can share their CV @8910805750.,

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