Role / Position OverviewThis is a high-visibility, multi-functional role working directly with the Founder. You will support strategic initiatives, drive cross-functional operations, lead research and industry mapping, and contribute to new business and revenue-focused projects.The ideal candidate is sharp, proactive, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment.Seniority, Experience Level & Reporting Line
Seniority / Experience level:
This role may be filled at Associate, Senior Associate, or Manager level depending on candidate experience and scope. Typical experience ranges:
- Associate: ~2-3 years relevant experience
- Senior Associate: ~3-5 years relevant experience
- Manager: 5+ years relevant experience
The final seniority and responsibilities will be calibrated based on the candidate's background.
Reporting line:
Reports directly to the Founder and will work closely with leadership across functions. The role may have dotted-line interactions with Heads of Operations, Finance, or Product as required, and may manage small project teams or project-owner groups.[Add information regarding experience level, seniority, and reporting line here]Key Responsibilities
- Coordinate day-to-day operations of the Founder’s Office and ensure timely execution of deliverables.
- Conduct industry mapping, market research, competitor scans, and opportunity assessments.
- Prepare business cases, project summaries, and internal proposals to support strategic decisions.
- Track, review, and streamline internal processes to improve operational efficiency and reduce delays.
- Support planning, monitoring, and reporting of ongoing initiatives driven by the Founder’s Office.
- Identify gaps, propose improvements, and bring structure to recurring operational activities.
- Manage small teams or project-owner groups for internal initiatives.
- Coordinate with cross-functional teams (HR, Finance, Sales, Tech, etc.) for project alignment and maintain clear stakeholder communication.
- Prepare high-quality presentations, reports, dashboards, and strategic decks for leadership.
- Draft emails, notes, content pieces, and communication material when required; support internal and external communications for new projects.
- Maintain awareness trackers, competitive intelligence sheets, and external mapping documents; create briefs and summaries on demand.
Skills & Qualifications
- Strong verbal and written communication skills.
- Stakeholder and team management capabilities.
- High adaptability and a willingness to learn.
- Strong time management, multi-tasking, and organizational skills.
- Ownership mindset and ability to work in ambiguous environments.
- Problem-solver who enjoys hands-on execution and bringing structure and energy to projects.
- Technical: Excel (basic & advanced) – data cleaning, functions, analysis, dashboards.
- Presentation: PowerPoint / Google Slides – strong deck-making and storytelling skills.
- Documentation and content writing skills.
- Good analytical and research capability.
Skills: operations administration,communication,founder's office,operations