Forward Deployed Engineer (Backend)

Description

Forward Deployed Engineer (Backend)

Forward Deployed Engineer (Backend)

What You'll Do:

• Design and implement scalable solutions for customers using Raft’s platform, ensuring that their unique business needs are met.
• Work directly with clients to gather requirements, provide technical guidance, and support the integration of our platform into their systems.
• Develop custom APIs and backend services that enable seamless integration with customer environments.
• Troubleshoot and resolve complex technical issues, acting as the technical liaison between customers and the Raft engineering team.
• Deep collaboration with internal teams (Product, Engineering, Customer Success and Sales) to form a strong partnership, refine features and improve the customer experience. You’ll create clean documentation for projects for smooth handover.
• Contribute to the continuous improvement of our backend architecture and services based on customer feedback and emerging industry trends.

Requirements:

• Proven experience in Python-based backend development is essential. Exposure to frontend technologies, particularly React, is desirable.
• Successfully delivered technical solutions and provided expert guidance to clients in professional services or consulting settings, leveraging strong communication skills.
• Ability to design and build scalable, cloud-based systems and APIs that integrate with client systems.
• Experience working with database technologies (preferably PostgreSQL) and backend frameworks like FastAPI.
• Comfortable troubleshooting complex technical issues in production environments, ensuring quick resolution and minimal downtime.
• Strong communication skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.
• A problem-solving mindset, with a passion for customer satisfaction and delivering quality solutions.
• Experience with containerized tools like Docker, Kubernetes, and deployment practices in cloud environments (AWS, Azure, GCP) is a plus.
• Demonstrated ability to balance technical excellence with business requirements and time constraints
• Knowledge of modern AI tools like Cursor and experience working directly with LLMs and prompt engineering is desirable.

Apply Because You Want to...

• Join a dynamic, fast-growing company at the forefront of logistics technology, where you’ll be interacting with clients across various industries.
• Work in a client-centric role where your technical expertise helps solve real-world challenges for global businesses.
• Collaborate with diverse teams to create customized solutions that have a tangible impact on the efficiency of the logistics and freight industry.
• Thrive in a customer-facing, dynamic environment where you can grow your technical and communication skills.
• Be part of a diverse, inclusive, and multi-cultural team that values continuous learning and innovation.