Guest Relations Officer Future Solution Centre

6.0 - 11.0 years

0 - 0 Lacs

chennai, bangladesh, ahmedabad

On-site

Guest Relations Officer, you will be responsible to manage our Front Desk Department and deliver amazing customer service to our clients. You should communicate effectively with our clients and enhance their overall stay at our hotel. You should be patient as you will act as a point of contact between our clients and staff. You should be able to stay calm when resolving difficult circumstances. You have to make sure the clients are satisfied with our services. Your main objective will be to ensure an extraordinary guest experience so that our clients enjoy their stay at our hotel. You should have a pleasing personality and should be an excellent conversation starter. If you have the required experience for this role, you can send in your applications to us. Responsibilities Welcome guests to our hotel with a pleasing smile. Review arrival lists and records. Receive and take care of special guests. Answer the inquiries of clients on a timely basis. Assist the other staff members in preparing welcome folders for the guests. Give the required information about different areas of our hotel to the guests. Promote the services provided by our hotel. Foresee the needs of clients and ensure clients are satisfied with our service while residing at our hotel. Build a long term association with the clients. Help clients with various tasks like arranging transport, providing supplies, etc. Address grievances issues and inform Guest Relations Manager as and when required. Record all necessary data and information in the designated registers everyday. Comply with health and safety standards (OSHS).

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Microsoft Consultant (Mid-Level) Infosys Limited

0.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Key Responsibilities: A day in the life of an Infoscion As part of the Infosys consulting team your primary role would be to lead the engagement effort of providing high quality and value adding consulting solutions to customers at different stages from problem definition to diagnosis to solution design development and deployment You will review the proposals prepared by consultants provide guidance and analyze the solutions defined for the client business problems to identify any potential risks and issues You will identify change Management requirements and propose a structured approach to client for managing the change using multiple communication mechanisms You will also coach and create a vision for the team provide subject matter training for your focus areas motivate and inspire team members through effective and timely feedback and recognition for high performance You would be a key contributor in unit level and organizational initiatives with an objective of providing high quality value adding consulting solutions to customers adhering to the guidelines and processes of the organization If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you Technical Requirements: Primary skills Domain Retail Merchandize Lifecycle Management Food Beverages Additional Responsibilities: Good knowledge on software configuration management systems Strong business acumen strategy and cross industry thought leadership Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Two or three industry domain knowledge Understanding of the financial processes for various types of projects and the various pricing models available Client Interfacing skills Knowledge of SDLC and agile methodologies Project and Team management Preferred Skills: Technology->Cloud Platform->Dynamics 365 ERP->Dynamics 365 Supply Chain Management

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