0 years
0.35 - 0.6 Lacs P.A.
Bengaluru, Karnataka
Posted:2 weeks ago| Platform:
Work from Office
Full Time
Job Descriptions: provides training to employees and helps them strengthen their interpersonal skills. also assess the needs of the learners and employees and develop specific goals for their training & to create a lesson plan and develop content to achieve the desired learning outcomes. Planning & scheduling the training calendar for the month. Ensuring all newly appointed employees undergo the training before deployment. Handholding the trained employees till the completion of their 7 days training. Conducting refresher training for old employees to nurture customer service. Evaluating the training effectiveness of the trained candidates. Visiting the outlets to check the effectiveness & implementation of training. Developing Performance improvement Plan (PIP). Drafting the SOPs as per requirement of the organization. Creating and developing appropriate learning materials like presentations, handouts, case studies, practical assignments and self-assessment assignments. Defining appropriate learning methodologies and approaches, content and evaluation strategy. Updating training materials based on the needs of the organization. Assessing the strengths and weaknesses of employees to create specialized training for them. Documenting training progress and reporting it to the operations team Motivating and encouraging the team to improve their performance. Providing post-training support to all learners. Summarizing learning outcomes and creating reports to show the learning outcomes to the key business stakeholders. Good knowledge of modern training techniques. Job Type: Full-time Pay: ₹35,000.00 - ₹60,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
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