Food and Beverage Executive

Job Title: Food & Beverage Executive

Location: Borivali, Chembur, and Lower Parel

Reports to: Assistant Restaurant Manager / Restaurant Manager

Experience: 2 years in F&B Service / Restaurant Operations

Employment Type: Full-time

Job Purpose

As an F&B Executive at Malgudi Café, you will play a key role in ensuring smooth front-of-house operations. You will act as a bridge between guests, service staff, and the kitchen to deliver a seamless dining experience. The role demands strong operational oversight, people skills, and the ability to handle high-pressure service hours with grace and efficiency.

Key Responsibilities

Guest Service & Experience

• Welcome guests warmly and ensure prompt seating and menu explanation
• Maintain high standards of guest interaction, service delivery, and satisfaction
• Proactively address guest concerns or complaints, ensuring quick and courteous resolution
• Collect guest feedback and relay suggestions to the management team

Operational Coordination

• Supervise service flow between the kitchen, barista counter, and service staff
• Conduct regular floor checks to ensure food quality, hygiene, and table setup standards are maintained
• Track and ensure timely service of orders and accurate presentation of dishes
• Support shift planning and assign duties to stewards and service associates

Upselling & Product Knowledge

• Maintain thorough knowledge of the menu, including ingredients and special promotions
• Train staff on upselling techniques for beverages, desserts, and chef specials
• Suggest food and beverage pairings to enhance the guest experience

Inventory & Station Management

• Ensure sufficient availability of cutlery, crockery, water bottles, menu cards, and service linens
• Coordinate with stewarding and kitchen teams to maintain stock rotation and cleanliness
• Report any equipment damage or maintenance requirements

Team Guidance & Hygiene

• Guide stewards and servers on grooming, behaviour, and customer service etiquette
• Monitor cleanliness across dining and waiting areas, ensuring compliance with hygiene protocols
• Support pre-opening and closing checklists for the floor team

Requirements

• Diploma or Degree in Hotel Management / F&B Service or related field
• Minimum 2 years of relevant experience in a casual dining, premium café, or hotel setup
• Strong interpersonal and communication skills in English and Hindi
• Ability to manage service during high footfall and busy hours
• Leadership qualities with a guest-first attitude
• Knowledge of POS systems and basic order tracking preferred

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• ARE YOU WILLING TO ATTEND THE INTERVIEW AND ALSO WORK IN MUMBAI?

Location:

• Mumbai, Maharashtra (Required)

Work Location: In person