Job Description

Style PLUS is a premium large format lifestyle retail superstore located in Trivandrum city, Kerala, India. The store offers a wide range of national and international brands in watches, writing instruments, cosmetics, perfumes, gifts, stationery, home decor, and lifestyle products. Style PLUS is known for introducing popular brands to Trivandrum, including Swarovski watches, Montblanc writing instruments, Versace and Escade perfumes, and more. Role Description This is a full-time on-site role as a Floor Manager at Style PLUS in Thiruvananthapuram. The Floor Manager will be responsible for overseeing daily operations, ensuring customer satisfaction, managing staff training, and maintaining a high level of communication with customers and the team. Qualifications Customer Satisfaction and Customer Service skills Excellent Communication skills Experience in Operations Management Training experience Strong leadership and interpersonal skills Ability to multitask and problem solve Prior experience in retail management is a plus Bachelor's degree in Business Administration or related field To increase the sales for the organization by effective management of the floor/ products. Investigate all issues on floor and assist to resolve all mistakes for management team and working staff. Ensure proper presentation and display of products in the showroom. Conduct morning meeting in daily wise. Resolving the customer queries and complaints if any. Monitor the stocks and check the availability of stocks and arrange for the supplies of the inventories in time.