Job Description

Company Description Joyalukkas Jewellery, established in 1956 in Thrissur, Kerala, has grown from a small retail store into the world's largest family-owned retail jewellery chain. Offering over one million pieces of jewellery including gold, diamond, precious stone, platinum, Polki, and pearl, Joyalukkas is renowned for combining heritage with modern trends. The brand adheres to the highest quality standards and has been honored with multiple awards, including the Dubai Quality Award. Operating over 160 stores across 11 countries, Joyalukkas continues to grow, driven by a strong commitment to quality and customer service excellence. Role Description This is a full-time, on-site role for a Floor Hostess located in the Greater Hyderabad Area. The Floor Hostess will be responsible for greeting and assisting customers, managing reservations, and maintaining excellent customer service. The role involves ensuring seamless operations on the floor, providing information about jewellery pieces, handling customer inquiries, and ensuring an exceptional shopping experience. The Floor Hostess will work closely with the sales and management teams to ensure customer satisfaction. Qualifications Strong Interpersonal Skills and Communication abilities Experience in Customer Service and Phone Etiquette Proficiency in managing reservations and related tasks Excellent written and verbal communication skills Ability to work effectively in a team-oriented environment Previous experience in the retail or hospitality industry is a plus High school diploma or equivalent; additional education or relevant certifications are advantageous Show more Show less