Financial Associate

Job Description

Dear Candidate, Greeting form CIEL!! We are hiring for Financial Associate for our client in car loan department please find the below job description for your reference. Interested can share their resume to laxmiprasanna.k@cielhr.com or can reach me 9494796220. Sales Operations Engage with customers to provide information on TFSIN offerings and benefits by showcasing customized product options, low TAT and high service standards to achieve sales targets Collect, maintain and dispatch all loan processing documents after conducting due diligence and system login/ account creation in order to meet pre- and post-disbursement requirements Visit customer office/residence for collection of loan documents Drive negotiation with Credit team, providing with alternate documents or explanation on behalf of customer, in case loan eligibility criteria is not met to ensure timely loan approval Submission of physical files within TAT Customer Service Provide loan disbursement documents (viz. document agreement kit, welcome letter, etc.) explaining repayment schedule, loan tenure, scheme benefits, flexibility options, etc. to customers thereby driving high levels of transparency with them Being the first point of contact, support customer walk-ins by attending to their grievances or redirecting their requests to concerned internal department offering them a single-point-platform at TFSIN Stakeholder Management Engage with competitor as well as dealer sales / dealer Finance executives to capture market intelligence on products being offered by other lenders Support Collections Teams for missed EMIs by following up with customers Interact with CPA team (Operations) to ensure dealer payments have been done within TAT Experience & Skills Education: Graduate in any discipline Experience: 0-3 years of frontline sales experience Skills and Competencies: Customer First Working with People and Networks Negotiation and influencing skills