A field service engineer provides on-site technical support for installing, maintaining, and repairing equipment at customer locations. They are responsible for troubleshooting issues, performing upgrades and preventive maintenance, and acting as the face of the company to clients. This role often requires extensive travel and is ideal for problem-solvers who can work independently. Key responsibilities Installation and Maintenance: Install new equipment and perform routine maintenance and upgrades to ensure peak performance. Troubleshooting and Repair: Diagnose and resolve technical issues, from minor faults to major system failures. On-site Support: Travel to customer sites to provide hands-on technical expertise and support for a wide range of machinery and systems. Customer Interaction: Serve as the direct point of contact for customers, providing clear communication, and building client relationships. Record Keeping: Maintain logs and records of service calls, repairs, and maintenance activities. Skills and traits Problem-solving: A strong ability to diagnose and fix complex problems independently. Communication: Excellent communication skills to interact with customers and collaborate with colleagues. Adaptability: Flexibility to handle changing schedules and travel frequently. Confidence: The ability to remain calm and project confidence, especially during a critical system failure.

More Jobs at Pal Associates

Field Service Technician

borivali east, mumbai/bombay

Experience: Not specified

INR 1 - 2 Lacs

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Field Service Technician